Babu R. Pokharel

Cell:612-***-****

aceunn@r.postjobfree.com

Professional Summary:

. Over 9+ years of experience in SDLC as a Software Tester/ QA Analyst

. Extensive Experience in Quality Assurance testing and planning to

ensure the Quality Assurance Control

. Well versed in QA methodologies, Software Development Life Cycle

(SDLC) and Quality assurance Life Cycle (QALC)

. Experience in functionality testing of client/server and web based

application

. Experience in testing applications on various domains like Healthcare,

Insurance, Finance and Retail.

. Experienced analyzing business requirements and system

architecture/design as well as performing pre-testing tasks

. Good experience with writes test plans, test cases/scripts, test

reports and evaluations.

. Good knowledge of technical support, software installation, problem

solving and troubleshooting

. Good Involvement with Graphical User Interface testing.

. Good working knowledge of Automation tools.

. Experienced writing test cases and test documentation based on

business and technical requirements during all phases of QA process

. Expertise in manual testing of applications developed on Windows

environment

. A good team player with excellent time management skills having

insight to determine priorities, schedule work, and meet critical

deadlines

. Experience with offshore technical resource.

. Writes and performs Regression test plans on new software releases and

reports.

. Expertise in IVR project which is big value in BCBS.

. Experience with IVR to understanding of touch tone and speech system.

. Experience with implements changes to the test plans to ensure that

all software functions are thoroughly tested.

. Expert knowledge of the Share point.

. Good experience & understanding of Data Modeling and ERDs

. Strong SQL query writing skills (knows how to do joins, use functions,

execute stored procedures, create views

. Data back end testing, using SQL, PEGA, WMSJ (Case360), IRAPs, NMBS,

Mainframe.

. Experience with data and application migration testing and/or ETL

testing

. Familiarity with Team Foundation Server (TFS) with development

methodology.

. Working with Visual Studio Test Manager 2010.

. Actively participate in walk-through, inspection, review and user

group meetings for quality assurance

. Expertise of system testing tools, System Testing, Application

Testing, & Requirement Analyst.

. Validation of data loads from Source system (flat files, Messages, SQL

table) into Teradata DB tables

. Working with Retail Internet Banking & Deposit/Credit Card Product.

. Responsible for the creation and execution of detailed test plans and

scripts to verify functionality and adherence to business requirements

. Working of SDLC, IT Standard procedure policy & Business Assessment.

. Good knowledge of collaborate with developers to isolate root cause of

defect.

. Analyze and dissect system requirements and technical specifications

to create and execute test cases for large business initiatives

. Experience with designing, planning and execution of system of the

system testing strategies and tactics to ensure software quality at

all the system life cycle.

. Experience with leading, building and managing effective teams.

Technical Skills:

Testing Tools Quality Center 10.0, QTP, Selenium, Win

Runner, Clear Quest and JIRA.

Operating Systems Windows-Win 95/98/00/NT/XP and MS-DOS,

Programming SQL2005 & 2008, Visual Basic, VB.NET,

Web Technologies HTML, VBScript, Java and XML

Office Tools MS-Word, MS Excel, MS Outlook, Windows Messenger, Visio

Databases SQL Server 2005, MS-SQL Server, MS-Access and DB2

Professional Experience:

Blue Cross Blue Shield of Minnesota MN Nov 2012 -

Present

Senior Test Analyst

A QA team of members, across multiple time zones, is in place for this big

project. As part of this team, Babu:

Responsibilities:

Subject Matter Expert (SME) for the following.

-Individual Family Plan (IFP), Small Group Enrollment (SGE), Small

Group Renewal (SGR) and Medicare.

-Connecture State Mandate Project (Affordable Care Act)

-Distribution Portal Modern (DPM)

-Mobile Platform

-Steady State-CE&O

-IBR Validation

-IVR Replacement

-Backend Validation

. Developed test plan, Test Scenarios, Test Cases using Clear Quest to

multiple project

. Back-End Testing-Using this application-EFI, PEGA, Case360, IRAPs,

NMBS.

. Used Business Process Testing tools to assemble different components

of business processes which are reusable by different test plan.

. Converted the manual test cases in to the Clear Quest.

. Ran the test plan for different environments and ensured that the plan

compatible to different environments.

. Participated in the Ad hoc testing & Integration testing.

. Manage folder for the Smoke Test & report it.

. Executed tests as required and report results, Investigate reported

bugs, and verify fixes

. Involved in the QC of test cases and test plan for the test steps

executions.

. Participated for checking the requirement for the requirement coverage

in CQ.

. Execute test cases, update test plan according to use case.

. Performed Smoke, Functional (Black box), System, Compatibility,

Integration, User Acceptance Test (UAT) and Regression testing.

. Involved in QA planning, coordination and implementation of QA

methodologies.

. Direct involved to solve & Triage the defect with the BLA team.

. Documented defects in Clear Quest (DTS) and follow up on resolution

progress.

. Expertise IVR Project which is big project working place.

. Experience with IVR to understanding of touch tone and speech system.

. Analyze and dissect system requirements and technical specifications

to create and execute test cases for large business initiatives.

. Responsible for the creation and execution of detailed test plans and

scripts to verify functionality and adherence to business requirements

. Create & update defect in Clear quest (Defect Tracking System).

. Fixed the defect based on new build.

. Performed Regression and integration Testing after close the defects

. Run the defect call meeting & briefly describe the defect for the

developer & the management

. Daily updating test results to the management.

. Run the defect call meeting & briefly describe the defect for the

developer & the management.

. IT2B change task approved which help to make the product and procedure

perfectly.

. Review the Functional and Technical Specifications, Use Cases etc

document.

. Evaluate the PCR and determine the impacted of the system, programs

and communicate the test scope.

. Create, modify and execute various types of Test Cases within the

specific timeframe.

. Identify the problem and assist to the technical team.

. Conduct the final sign-off document and review.

. Complete the project status, test scripts and defect documentation.

. Collaborate and participant all the type of different test stage.

. Collect and analyze data for software, system and/or business process

evaluation and improvements.

. Participate in and support release-level activity events. This

includes working with business owners, delivery organizations,

infrastructure and other test organizations to ensure the inclusion of

the appropriate validation scripts and activities.

. Collaborate and participate in test automation initiatives to further

automate data entry, regression testing, and production validation

activities

Environment: Rational Clear Quest-PEGA, Case360, IRAPs, EFI, NMBS,

SalesForce, Blue Edge, MS-Office suite2003.

Professional Experience:

US Bank, Minneapolis, MN Aug 2010 -Nov

2012

QA Analyst

The bank's most ambitious and costly project to date involves a complete

refresh of their web presence. This includes redesigning and launching

online banking capability, while simultaneously introducing mobile banking

and decommissioning a legacy retail internet banking platform. A QA team of

at least 100 members, across multiple time zones, is in place for this

massive project. As part of this team, Babu:

Responsibilities:

. Developed test plan using Quality Center for Credit Cards and window

applications

. Used Business Process Testing tools to assemble different components

of business processes which are reusable by different test plan.

. Converted the manual test cases in to the Quality Center.

. Ran the test plan for different environments and ensured that the plan

compatible to different environments.

. Participated in the Ad hoc testing & Integration testing.

. Manage folder for the Smoke Test & report it.

. Executed tests as required and report results, Investigate reported

bugs, and verify fixes

. Involved in the QC of test cases and test plan for the test steps

executions.

. Participated for checking the requirement for the requirement coverage

in QC.

. Validation, Add & Remove the Credit Cards product on the HOGAN.

. Execute test cases, update test plan according to use case.

. Updated all the documents & plan in SharePoint

. Developed Test Conditions and Test scripts according to the OLB-MM

Wire Frames and Use cases.

. Performed Smoke, Functional (Black box), System, Compatibility,

Integration, User Acceptance Test (UAT) and Regression testing.

. Involved in QA planning, coordination and implementation of QA

methodologies.

. Direct involved to solve & Triage the defect with the BLA team.

. Documented defects in Clear Quest (DTS) and follow up on resolution

progress.

. Analyze and dissect system requirements and technical specifications

to create and execute test cases for large business initiatives.

. Responsible for the creation and execution of detailed test plans and

scripts to verify functionality and adherence to business requirements

. Create & update defect in Clear quest (Defect Tracking System).

. Fixed the defect based on new build.

. Deeply working with BI tools-Cognos & ETL tools Informatica.

. Good knowledge of a mainframe CICS environment and batch processing.

. Performed Regression and integration Testing after close the defects

. Excellence working knowledge of HOGAN.

. Validation, Add & Remove all the Credit Cards product on the HOGAN.

. Run the defect call meeting & briefly describe the defect for the

developer & the management

. Daily updating test results to the management.

. Run the defect call meeting & briefly describe the defect for the

developer & the management.

Environment: Quality Center10.0, Rational ClearQuest-(DTS)7.1.1, Hogan,

Cognos, Informatica, Windows, MS-Office suite2003.

SM Engineering Co Jan '09

- July 2010

QA Analyst

SM Engineering's core business is helping corporate clients reduce utility

costs by negotiating appropriate rates on their behalf and splitting the

net savings. This requires analyzing: client billing history, energy use

and degree days, utility audits; and then populating these into an

application to view optimal rate structures. As the sole QA, Babu tested

each one of these elements, using SQL and VBS to pull relevant data for the

sales team, in addition to generating reports on key metrics. He also:

Responsibilities:

. Developed automation test scripts using automation tools for web and

window applications

. Used Business Process Testing tool to assemble different components of

business processes which are reusable by different test scripts

. Converted the manual test cases in to Quality Center

. Ran the test steps for different environments and ensured that the

steps are compatible to different environments and client setups

. Participated in the Integration testing and Regression testing before

each release

. Executed tests as required and report results, Investigate reported

bugs, and verify fixes

. Involved in the automation of test cases and test scripts using QTP

for the regression testing

. Used SQL Queries for data validation and writing SQL Statements using

Test Director as an interface

. Good experience & understanding of Data Modeling and ERDs

. Strong SQL query writing skills (knows how to do joins, use functions,

execute stored procedures, create views

. Data back end testing, using SQL.

. Experience with data and application migration testing and/or ETL

testing.

. Using Microsoft Customer Relationship Management (CRM) to add the

Application feature.

. Good

. Develop SQL query and VB scripts code to extract data and generate

report from SQL server to MS-Access

. Perform ETL activities between source database and Data mart using

SSIS

. Develop and maintained multiple reports in SQL server reports service

(SSRS)

Environment: Quick Test Pro, Clear Quest, Test Director, Win runner, Web

sphere 5.1, Windows, SQL Server, MS-Office.

ING, Financial Oct 2007

to Dec 2008

QA Analyst

ING can do business online, over the phone and by mail. The direct way.

We're available to our Customers 24/7.We have Electric OrangeSM checking,

an easy-to-use checking account that also pays a great interest rate. The

Orange Savings Account lets you save with no fees, no minimums and a great

rate. The Orange Mortgage has low closing costs, a simple, no-hassle

application, and great rates that can save you thousands on your mortgage.

And we've added Share Builder, an online brokerage designed to make

investing easy and affordable for everyone.

Responsibilities:

. Responsible for creating and documenting business and user related

test conditions

. Responsible for regression test plan, its execution and

implementation. This also included monitoring project testing,

managing Quality Center to track software issues/defects.

. Executed testing input and direction during testing and final UAT

approval

. Worked with QA lead in developing and implementing QA reviews.

. Reviewed and implemented requirement Trace ability Document (RTD) and

Data Mapping Tables for the project.

. Maintained Test Matrix for latest test results information.

. Coordinated the UAT testing efforts.

. Interacted with Developers /Business Analysts in closing / resolving

defects.

. Involved in the Production Validation for each Release Project and

also took part in post the production support.

. Good experience & understanding of Data Modeling and ERDs

. Strong SQL query writing skills (knows how to do joins, use functions,

execute stored procedures, create views

. Data back end testing, using SQL.

. Experience with data and application migration testing and/or ETL

testing.

Environment: Quality Center, Quick Test Pro, Test Director, Win Runner,

Windows 2003/NT, MS Access, VB, Informatica.

Target Corporation (RETAIL), Minneapolis, MN

Nov. 05 to Aug 07

Tester

OKLAHOMA, Pseudoephedrine (PSE), this project enhances Restricted Item

Tracking (RIT) application to comply with Oklahoma State Law requiring

purchase authorization through a state-wide authorization application

based on Client Server concept.

Responsibilities:

. Involved as QA tester and participated in review the business

requirements.

. Created and reviewed Test Plan and Test Strategy to match up

requirements

. Created traceability and test coverage matrix to map the requirements

. Attended syncs and status updates meeting with core team members and

Developing quality standards, and test procedures

. Documented software testing methodologies and supporting tools to best

implement those methodologies

. Coordinated Technical Lead and developers to know architectures design

of the Project

. Involved in final inspection and approval process of Master Test Plan

. Created Test Cases using Test Director for System and System

Integration Test and walkthrough Test Cases with Business Analyst,

Technical Lead and Developer to meet the business requirements

. Worked with core team member to define integration and user-

acceptance, load/stress, performance and regression testing for

applications

. Performed System, Component and System Integration Testing and log the

defects, and coordinate with Developers and System Analysts to

resolve defects

. Performed Regression and integration Testing after close the defects

. Supported Business Users to write the Test Cases for User Acceptance

Testing

. Managed testing lab setup and systems to maintain a broad level of

system configurations during testing cycles

Environment: Windows XP, Windows CE5, JavaScript, XML, Test Director, Win

Runner, C++, Quality Center, Load Runner, Quick Test Pro, SQL Server.

Educational Qualifications:

Microsoft Database Specialist-Hennepin Technical Collage, Minnesota-

USA

Bachelor of Management, Tribhuwan University

Diploma in Computer Science Management

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