Customer Service Manager

Eftay Kabir

Store Manager - Suhani Gas Station

Saint Petersburg, FL

***********@*****.*** - 727-***-****

Seeking a position that utilizes my knowledge and experience in the field of manufacturing or industrial

engineering.

WORK EXPERIENCE

Store Manager

Suhani Gas Station - Saint Petersburg, FL - March 2013 to Present

Provide excellent Customer service and managing the store, and improved monthly gross sales by 15% from

May 2013.

• Ordering new inventory and book keeping.

Assistance Manager

Right way Food Mart - Saint Petersburg, FL - October 2006 to January 2013

Provide Customer service and managing the store

• Became assistance manager from cashier in June 2009.

Customer service assistance

Wendy's - Saint Petersburg, FL - April 2005 to August 2006

Taking food orders and provide service to customers.

EDUCATION

Bachelor of Science in Industrial Engineering

o University of South Florida - Tampa, FL

May 2014

SKILLS

Time studies, data analysis

ADDITIONAL INFORMATION

COMPUTER SKILLS

• MS Excel / Office • Arena Simulation • AutoCAD

• SolidWorks • Java programing • CNC coding

• MATLAB • Visio

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