Sales Computer Science

K EN POK

* *** *********** **. *****,, Ann Arbor, Michigan 48108 (H) 734-***-**** (C) 734-***-****

**********@*******.***

P rofessional Summary

I'm a detail oriented person with strong educational background in automotive manufacturing, computer science.

Have many real life working experience in manufacturing, logistic and distribution, strategic sourcing.

Skills

Mechanical drafting International Shipping

Product design Custom Reporting

Expertise in troubleshooting Logistic planning

Software/hardware QA Problem solving

Microcomputer controlled systems

W ork History

01/2003 to Current

Customer Support Manager North America

ChinaStone Industries, – Quanzhou city, Fujian Province, China

Overseeing all the shipments from China, and to customers.

Perform data analysis, and setting up the lead time, safety stock level.

Setting up the tracking mechanism for returns, replacement, etc.

Contact customer with their new prototypes, shipping schedule notification, change of orders, authorization of material, and

fabrication authorization.

Sales and cost of sales analysis to our factory in China. Vendor Performance evaluation, and strategic sourcing planning.

01/1996 to 12/2002

ERP system consulting

South Sea Computer Engineering – Ypsilanti, Michigan

Working as an independent consultant, servicing automotive, and manufacturing companies in ERP system use. Wrote a

software system called The Mast Manufacturing system under Microsoft Windows.

Including: Inventory Control, Bill of Material, Purchasing and PO requisition, RFQ, Production Control with routings, EDI,

Accounting (G/L, A/P,A/R, Payroll, Time tracking). Touch Screen reporting, Electronic interfacing with machines.

01/1993 to 12/1995

System Programmer and Sales Support

Foreman Solutions – Novi, MI

Writing computer software for Automotive companies, and following up with the customer request. Servicing many

companies, like Valeo Automotive, Lears seating, etc.

06/1990 to 12/1992

Vibration analysis for all the machines

GM Hydromatic plant. – Willow Run, MI

Machine vibration studying, doing preventive maintenance.

Creating vibration models.

E ducation

1990

Master of Science: Manufacturing in CAD, CAM

Eastern Michigan University - Ypsilant, MI

1987

Bachelor of Science: Computer Science and Software

HuaQiao Universiy - Fujian, China

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