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Quality Assurance Customer Service

Location:
Kenosha, WI
Posted:
July 03, 2014

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Resume:

JOSHUA THAYER

**** **** ******, *** #***, Kenosha, WI 53143 ■ aceudz@r.postjobfree.com ■ 262-***-****

■OVERVIEW■

Broadly trained digital printing operator with over 8 years in the printing industry, including commercial

and label pharmaceutical printing.

■EXPERIENCE■

Quality Assurance Technician Colbert Flexographic Printing, Lake Forest, IL

Sep 2012 - Present

Quality assurance for pharmaceutical and commercial printing

Assessing customer requirements and ensuring that they are met

Specifying quality requirements of raw materials with suppliers

Establish standards, systems and procedures

Determining training needs

Acting as a catalyst for change and improvement in performance/quality

Recording, analyzing and distributing statistical information

Monitoring performance

Class “A” Digital Press Operator NOSCO Incorporated, Gurnee, IL

April 2010 – Sep 2012

Class “A” digital press operator

Experience in ABG Digicon presses, including machine setup, flexo plate mounting, die cutting,

sheeting, operation and troubleshooting.

Experience with HP Indigo 4000 presses including set-up, troubleshooting and operation.

Owner Sixty-One Three Design, Kenosha, WI

Oct 2009 - March 2010

Designing logos, printed material, and graphics to help meet clients’ specific needs.

Experience with Adobe Illustrator CS5 and Adobe Photoshop CS5.

Production Manager American Laser Mark, Kenosha, WI

Jan 2003 - Sep 2009

Managed production and quality control of industrial printing on glass lab-ware.

Managed employees in a department; handled training, discipline, reviews and other managerial

duties.

Experience with YAG and CO2 lasers to engrave or mark various materials to customer’s

specifications.

Experience with AutoCAD LT and CorelDRAW X3 to formulate logos that are compatible with

laser engraving.

Proficient in Prolase XP, Onyx, Production House and Poster Shop.

Handled various office duties.

Aided in decision-making processes of important company business.

Setup and maintenance of a large format digital printer.

Screen Printing experience.

Utility Clerk Family Video, Kenosha, WI

June 2002 - Dec 2002

Handled register/front desk of store.

Stocking/inventory.

Upkeep of store.

Customer service experience.

Returns Processor Deluxe Video, Pleasant Prairie, WI

Jan 1999 - Aug 1999

Product Returns.

Quality Assurance duties.

Defective inventory control.

Organization experience.

■EDUCATION■

Milwaukee Institute of Art and Design Illustration, courses taken Sept 1997 - June 1999

Wilmot High School High School, Diploma June 1997



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