Administrative Assistant Medical

Kristina Liswell

** *********** **. ********, ** 01020

413-***-**** **********@*****.***

OBJECTIVE: Hard working, energetic, and reliable professional interested as

an administrative assistant at a fast-paced, forward looking company.

EMPLOYMENT HISTORY:

Baystate Radiology and Imaging

Northampton, MA

Radiology Services

December 2013 - Present

Managed patient scheduling and registration

General administrative duties including phone calls, insurance verification

and office organization at a new medical facility

Baystate East Longmeadow Adult Medicine

East Longmeadow, MA Practice Associate

March 2012 - November 2013

Led chart preparation, insurance verification, obtaining referrals and

prior authorizations

In charge of triage messaging, patient check-in and check-out, collection

of co-pays and scheduling follow-up appointments

Learned and applied medical computer applications for patient history,

insurance verification and scheduling

Baystate Child Behavioral Health

Springfield, MA Practice

Associate April 2011 -

March 2012

Assisted patients with check in, insurance verification and scheduling

Managed and executed all administrative duties to ensure process adherence

to daily work within the busy office

Fielded a high volume of telephone calls

Baystate Gastroenterology

Springfield MA

Practice Associate

August 2008 - April 2011

Led scheduling of surgical procedures, diagnostic tests and other medical

appointments

Ensured quality patient care by calling for pre-authorizations, orders and

scheduling follow up appointments

EDUCATION:

Holyoke Community College, 2007-2008, Coursework toward an Associates

Degree

Certification in Medical Terminology

SKILLS:

Strong typing, telephone and general office skills

Proficient in Microsoft Word, Excel, Power Point and Outlook

Experience with multiple data entry and scheduling applications

Excellent interpersonal skills, phone manner, and office etiquette

Received written recognition multiple times from patients and coworkers for

efficiency and compassion.

References Available Upon Request

Contact this candidate