Customer Service Representative

Todd Baker

Oakland, ME

*************@*****.*** - 207-***-****

I've worked in customer service for two years, as a sales associate, cashier, and a tech support agent at

Nexxlinx call center in orono. I've also worked T-Mobile as a customer service rep.

WORK EXPERIENCE

Customer Service Representative

T-Mobile - Oakland, ME - June 2013 to Present

My work at T-Mobile included answering incoming calls and solving billing and other issues for customers.

Customer Service Representative

Argo Marketing Group - Pittsfield, ME - March 2013 to Present

I worked as a customer service representative at Argo Marketing Group, answering inbound phone calls and

solving customer issues. My job was to try and keep them enrolled in our programs by pitching benefits and

reselling the products to customers.

Open Table Tech Support

Nexxlinx - Orono, ME - February 2013 to March 2013

Providing tech support for restaurants and diners for their opentable systems and accounts.

Sales Associate Cashier

The Home Depot - Bangor, ME - May 2011 to March 2013

Worked as a sales associate and a cashier providing excellent customer service to anyone who walked in.

As a sales associate, I was able to work both Flooring and Hardware, and effectively sell products in each

department as well as services such as measures and installs.

SKILLS

Worked in inventory, sales, tech support. Very proficient with computers and good with people.

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