Advanced Graphic Designer

Kimberly Platt

**** ********** **. #***, *******, TX 77024

281-***-**** ********@*****.***

Professional Overview:

Hard-working creative professional adept at managing multiple projects, understanding

the latest design trends, and producing excellent graphical solutions in a fast-paced

environment.

Objective:

To obtain a challenging position as a Graphic Designer in commercial art where

my creative ideas can be fully developed.

Education:

Associate of Science in Graphic Design, The Art Institute of California - Orange County

Bachelor of Arts in Studio Art, Whittier College

Computer/Design Skills:

• Corel Draw

• Logo Design

• Typography

• Microsoft Word

• Adobe Photoshop

• Sign Design

• Print Design

• Microsoft PowerPoint

• Adobe Illustrator

• Marketing

• Layout Design

• Microsoft Excel

Experience:

Graphic Designer Hardman Signs, Houston, TX 8/12-present

• Draft various signs and monuments for prospective customers

• Design or render logos as required by client

• Create scale drawings including fabrication, attachment, electrical, and installation details

• Prepare digital les for production

• Work closely with Sales team to identify customer's needs and maintain a fast turnover rate

• Revise drawings to meet customer's satisfaction and permitting requirements

• Assist Sales department with marketing and advertising

Litigation Specialist Cardtronics, Houston, TX 12/09-8/12

• Created legal documents for litigation and/or collections

• Provided customer service for escalated and inactive accounts

• Negotiated contract settlements and renewals with customers

• Assigned unresolved accounts to collections agency or legal department for demand letter

• Served as point of contact with attorneys

• Transfer accounts to general counsel for lawsuit approval

• Created Excel spreadsheets / PowerPoint presentations for upper management

• Promoted ATM / warranty sales and assisted merchants with ADA compliancy

Regional Account Coordinator Cardtronics, Houston, TX 10/08 – 12/09

• Processed ATM reprograms, de-installs, surcharge changes, and supply orders

• Contract and warranty negotiations

• Assisted merchants with invoice disputes and unresolved service issues

Customer Service Representative Cardtronics, Houston, TX 7/07 – 10/08

• Contacted customers regarding ATM communication errors and inactivity

• Dispatched technicians to repair ATMs for various national and small businesses

• Processed Regulation E Claims and assisted cardholders with the claim process

Graphic Designer Architectural Design & Signs, Corona, CA 7/03-10/04

• Created digital scale drawings for various sign programs

• Worked directly with the Creative Director to design various signs and monuments

• Scanned and cleaned up photos and illustrations

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