Customer Service Representative

Maria I. Castillo

**** ******* ***** #*

Vista, CA. 92084

Cell: 760-***-****

Email: *************@*****.***

Summary of Objective:

Seeking the position of a patient service representative in a prestigious organization, where I can utilize

my skills and experience towards professional growth and development.

Summary of Qualifications:

• Understanding of safe patient handling

• Ability to maintain hygiene and sanitation standards

• Ability to react rationally in emergency situations

• Good understanding of practices pertinent to care-giving.

• CPR and First Aid Certified

• Computer software Medisoft

• Computer software SpringCharts

• Excellent customer service

• Excellent time management skills

New Song Church

October 2013 – P resent

Fi rst Impressions Coordinator

Responsible for over 60 volunteers that greet and usher, as well as Hospitality and VIP

( first t ime guests). I schedule the volunteers for the different services that we have as well

as making sure that they have everything that they will need for all the services.

P rofessional Work H istory:

ComforCare

January 2013 to Present

Caregiver

Responsible for the care of every patient, driving them to doctor’s appointments, picking up from school

and assisting with homework, play games, as well as to assist with every day to day care.

Stater Bros. Markets

March 2008 till December 2012

General Merchandise Clerk

Make sure that all shelves are well stocked and assist any customers to locate specific items. Bakery: bake

the morning pastries, and decorate cakes and cupcakes for display. Bookkeeper: start off with counting

the safe, and reconciling the books for the previous day sales.

Mama N’ Papas Pizza

January 2008 till June 2010

Hostess

Responsible for greeting and seating customers, handle the cash register, place and handle to go orders,

assist servers with help when needed. I also made sure that the supplies were always kept full.

S t. F rancis Catholic Church

November 1992 to present

Volunteer

Assist in supervising all volunteers for Thanksgiving dinner for the less fortunate. Making sure that all

volunteers are able to assist with the meal prep, cleaning the hall, table set up, decorate the hall, and set

up the different stations so servers may have easy access to.

Education Summary

Achieved High School Diploma

Health Care Essentials completed

Anatomy and Physiology completed

Patient Service Representative completed

Paperless Medical Records completed

Medical Terminology A completed

Medical Billing completed

Reference:

Will be pleased to furnish upon request.

Contact this candidate