Marcus Jones
*** ********* **.. ****, ** . 803-***-****
*******@*****.***
Objective: To obtain a position in Information Technology/Database
/Network Solutions Management
Education: MBA-Information Technology Management (Nov. 2010)
Columbia, SC
University of Phoenix
B.S.-Computer Science (Dec. 2005)
South Carolina State University
Orangeburg, SC
Certifications: Microsoft Vista, Microsoft Active Directory 2008
Skills: VMware, Microsoft Server 2000, 2003, 2008, Microsoft Windows XP,
Vista, 7, 8 & MS Office Professional, Exchange/Outlook, SQL, Active
Directory
Professional Training: Network +, VMware, Six Sigma
Professional Experiences:
CGI (Client: Humana) Lancaster,
South Carolina
System Administrator /Patching Lead July
2012-Present
. Managed Virtual environment handling all task for example physical to
virtual, server clones, new server builds, ESX maintenance
. Managed all upgrades and Vmotions for the Vsphere client
. Provides expert knowledge of managing and supporting Windows 2008,
2003, 2000, & NT
. Maintained daily backups and restores using Netbackup client
. Handled customer data using the HIPAA Compliance schema
. Managed Active directory Issues
. Maintained a 24/7 maintenance window for any server room issue that
may transpire
. Ensured all security, and Server development was up to par to the
Humana Standard
. Installed and configured multiple legacy and up-to-date software's
. Ensured that all patches deployed on time using VCM patching tool
. Delivered critical problem solving skills and solutions to upper
management during severe situations
. Mentored others on workplace procedures and System Admin security
processes
. Managed multiple large data migrations
. Writing Small scripts to cut down on Time and manual work
. Maintained Hipaa compliance
CSC (Computer Science Corporation)
Blythewood South Carolina
System Administrator April 2008-
July 2012
. Managed VMware environment remotely building ESX host through RSA
cards for the Textron client.
. Lead multiple major projects in the Textron environment( Server
upgrades, SAN upgrades, Server commissions and decommissions)
. Performed installation, configuration, backups, and restoration of the
following backup clients: Netbackup, Avamar, and TSM
. Maintained a 24/7 maintenance window for any server issue that may
transpire
. Provides expert knowledge of managing and supporting Windows 2008,
2003, 2000, & NT
. Perform physical to virtual conversion with VMware ESX Host 3.5 that
provides the company the ability to cut cost in a time of economic
struggle
. Perform disaster Recovery Simulations for Textron at the IBM hot site,
restoring multiple physical servers to virtual servers from the
Netbackup and TSM Backup Clients
. Setup SNMP via Smart on servers and perform corrective action from the
alerts that are generated
. Building servers to fit the Textron Standard
. Managed and supported DHCP, DNS, and Active directory issues within
Textron
. Configuring Network printers creating queues using assigned (asset
tags/ip addresses) used within Active directory
South Carolina State University Orangeburg,
South Carolina
Network Technician\DBAdmin February
2006-April 2008
. Troubleshooting & Maintaining network connectivity for end -users at
each workstation/Servers
. Experienced in a Enterprise server environment
. Configuring Network printers for end-users to ensure satisfaction
. Configuring 2900/3550/3750 Cisco switches to upload to Network
. Managed Backups utilizing UltraBack Software
. Wrote multiple SQL Queries to pull Proper data needed by financial
aid
. Maintained Banner software (Oracle managed)
. Configuring user accounts in Active Directory
. Configuring outlook accounts & Including providing Desktop Support
. Installed operating systems (Windows XP, Server 2003) on various PC's
and Servers throughout the facility
. Performed numerous data cable drops in renovated sections of facility
and activated jacks
. Configured DHCP server /including minor updates, and signing Static
IP addresses
. Configured and set up WAP(Wireless Access Points) devices
. Conducted PC rollout of 80+ new workstations including Delivery/Set-
up, user accounts (profile) configurations,
Software/hardware installations and upgrades/including ghost
imaging
Veteran's Affairs Medical Center Mountain
Home, Tennessee
Information Technology (trainee) GS 4 May
2005 -August 2005
Help Desk/Office Automation (Software &Hardware) Internship
. Utilized Remedy Help Desk software to implement troubleshooting
techniques and maintenance to end-users for various hardware/software
dilemma within VAMC's local area network (1000+ PCS)
. Assisted with creating government-specific Ghost Images and
application configurations utilizing Symantec Ghost software
. Used OnTrack DataEraser software to successfully terminate and erase
all governmental programs and applications prior to equipment turn-in
. Provided end-users with LAN support including: file and print
services, user account profile preferences, and other network
infrastructure services
. Installed operating systems (Windows XP) on various workstations
throughout facility
. Assisted in configuring array partitions and installing operating
system to SMS server
. Assisted with back-ups on Microsoft exchange 5.5, IBM Tivoli and
Active Directory
Network/Telecommunications
. Performed new hardware installations, configurations, and upgrades:
rack mounted servers and ran network cables to Cisco switches,
installed & configured network printers, installed & configured
wireless Air fortress access points
. Terminated and re-routed (punch-down) Category 5 & 6 network and
cross-connect cables from Main Distribution Frame to Intermediate
Distribution Frames throughout telecommunication sectors within LAN
. Utilized PBX Administrator to build and configure new phone & fax
(communication) accounts for end-users
. Wired and Rewired data lines to Main Frame Servers
. Assisted with password recovery on Cisco switches
Activities/Awards
. Active football coach of the Dutch Fork pop warner tiny mites located
in Irmo SC.
. A former member of the South Carolina State University Bulldogs
football team
. Active participant in South Carolina State University's ACM Club
(Association for Computing Machinery)
. Youth Mentor & Advocate at Reedy Fork Missionary Baptist Church
(Simpsonville, SC)