Human Resources Data Entry
Resume:
Naomi Doyle
Sussex, wi 53089
********@*****.***
Objective
To develop and utilize new skills in the workforce, particularly on the
management level.
Summary
Enthusiastic about customer care
Self-motivated for advancement within my company
Consistently seeking ways to be more effective
Superb clerical skills
Work experience
[11/2013-present] Renewal By Andersen Waukesha, WI
Call Center Representative
Make considerable amount of outbound calls with the goal of
b ooking an in home consultation
Some data entry as necessary
Receive inbound calls and transfer to appropriate staff
Regular meetings to assess personal and group performance and
a lso brainstorm ways to improve
M eet daily goals and weekly quotas as assigned
[10/2012-10/2013] Tri-State Adjustments Brookfield, WI
Collection Specialist
Make large number of outbound calls daily using predictive
d ialer with the goal of getting accounts paid in full
Process check, debit or credit card payments over the phone
Enter data while speaking with consumers and clients
Make follow up calls to consumers, clients, attorneys, etc at
s pecified times
Keep current on all regulations and laws that apply to the debt
c ollection field
Roettgers Oil, Inc Sussex, WI
[1/2007-10/2012]
Store Manager
Maintain efficient operation of the store and outside premises
Complete daily paperwork entries on the computer in a timely manner
Implement new data entry techniques regularly, regarding Oasis
software
Resolve grievances involving customers, employees, and vendors as
necessary
Train all new employees on a continual basis
Meet each deadline as instructed by my superiors
Actively enroll in relevant license/certification courses
Take care of customers’ needs while handling large amounts of cash as
well as credit card transactions
Develop and foster friendly relations with vendors and reps
Control inventory level by ordering/returning product as well as
overseeing monthly audits
[ 2004] Eastside Chiropractic Taylors, SC
Chiropractic Assistant
Process patients daily in an efficient yet personable manner
Develop active patient base by establishing contact with non-active
clients
Diligently collect payments on current and past due accounts
Expediently answer calls, schedule appointments, and document
messages for multiple doctors
Meticulously file and organize patient information
Navigate computer software programs such as Pro-Software, and
Microsoft Word on a daily basis
[ 2002-2003] Queens University of Charlotte Charlotte, NC
Human Resources Department
Human Resources Assistant
(work\study program)
Assist various personnel in a variety of clerical tasks daily
Calculate payroll for employees of the university
Methodically update and process employee files
Occasionally utilize programs such as Excel, and PowerPoint as deemed
necessary
R EFERENCES
Personal
Annie Pulvermacher 262-***-**** Sussex, Wi
Julie Borkenhagen 262-***-**** Erin, Wi
Colleen Schiller 414-***-**** Sussex, Wi
Professional
Mike Miller 262-***-**** Elm Grove, Wi
Stephanie Gabrus 262-***-**** Waterloo, Wi
Thad Rankin 608-***-**** Lannon, Wi
Contact this candidate