Customer Service Manager
Resume:
FREEDOM VUE
MINNEAPOLIS, MN ****1
**********@*****.***
OBJECTIVES:
To work in an organization where my technical skills will be best utilized and provide my careers
a rapid and goods growths.
EDUCATON:
Sacramento, California
GRANT HIGH SCHOOL
High School Diploma May 30, 2007
• GPA 3.0
SKILLS:
• Quick Learner
• Hands-on experience in all aspects of packing processes
• Excellent communication skills
• Posses a good knowledge of various assembly line station with working experiences
• Hard working and problem solving attitude towards challenging tasks
PROFESSIONAL EXPEREINCES:
GREAT BATCH MEDICAL PLYMOUTH, MN
Production Builder (Catheter Assembly Steerable Line) Sept. 2011-Present
• Visual tactile inspect& wipe down station and parts
• Anneal braid and load segment, visual coils and repairs coils under microscopes
• Inspect deflection, fiber optic, load catheter to trim fixture measure
• Use thermoform machine to trim tip.
• Build handles to shaft, glue flush port to shaft, cut valves and use hand tools to put pieces of
screw tight up pull wires down
• Folded and packed goods and merchandise into compartment
• Prepared units for ultimate pack by weighing manually, recording the weight in to computer
program
• Completed all final pack operations, including final preparation exact work orders, quality
assurance document
Dual Pull wire Assembly Laser Weld
Use CNC machine to laser medical device spot and seam welding assemblies
•
Testing tensile pull wire weight
•
Place marker band to fixture base & put pull wire seated in to the slot flat and ready to
•
weld
Using microscope inspect parts that already done weld
•
Using pin gage to insert the red side into the non welded end & use green side to measure
•
Pull wire kinks reject, make sure weld are in (centered weld, void holes)
•
99 CENTS STORES SACRAMENTO, CA
Asst. Manager on Floor Feb. 2007- May 2010
• Established friendly yet professional atmosphere that promoted attentive customer service and
respect for co-worker
• Handles scheduling of employees and related personnel issues
• Supervise product inventory, verify quantity and quality of products received
• Managed front cashiers in area of monies handling, voids, shift breaks and customer services
MC DONALD SACRAMENTO, CA
Shift Leader on Floor March 2006- Jan 2007
• Opened and closed store
• Handled money and bank transactions
• Provided excellent customer services
• Oversee inventory control, ordering, foods sanitation and quality control of food products.
DENIES FREE MARKET SACRAMENTO, CA
Sale associate& Cashier Feb. 2005- Feb 2006
• Responsible for customers service
• Make sure my area are clean and full stock of merchandise
• Responsible for counting money in cash register drawer
• Help trained new employee as per requirements
REFERENCES
• HUEY YANG
Great Batch Medical Shift Leader
2300 Berkshire Lane N.
Plymouth, MN 55441
• ABDULRIZAK HAJI
Entellus Medical Inc Manager
3600 Holly Lanes North Suit 40
Plymouth, MN 55441
• CESAR DELEYOES
99 Cents Only Stores Manager
2351 Northgate Blvd.
Sacramento, CA 95815
• CURTIS HALLMAN
Great Batch Medical Manager
2300 Berkshire Lane N.
Plymouth, MN 55441
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