Customer Service High School
Resume:
Alejandro Moreno
Lewisville, Texas 75067
*******************@*****.***
Education: Lewisville High GPA: 3.4 June 2013
Lewisville,Texas
Skills:
• Customer Service
• Fluent in Spanish and English (verbal, written and reading)
• Microsoft Office Programs (Word,Excel,PowerPoint)
• Shift Leader/Trainer
• Self supervising and organized
Employment
Waste Management
Lewisville,Texas
Customer Service, Translator, Dispute Resolution, Route Trainer March 2011- June 2013
Duties include translating for supervisors, assist with dispute resolution as needed between customers
and employer. Assistant driver, worked with heavy machinery collected neighborhood trash on my route,
recalculate routes for timely pick-ups.
H3 Construction
Grapevine Texas June 2013 - June 2014
General Construction/Customer Service
Duties include translating instructions to non-English employees, finalize Invoices for our customers,
submit copies to employer for processing of payment. Assist all customers with their concerns regarding
all projects. Interact with office personnel and general labor employees. I would operate machines for
drilling and other heavy equipment as necessary to complete the projects, attended safety meetings.
ACHIEVEMENTS
Marriott Quorum
Addison,Texas
Intern August 2012 - May 2013
Provide excellent customer service to all employees and guests to include load/unload luggage, provide
all information to the guest to all City of Dallas tourist attractions, service and supervise the breakfast
station.
Lewisville Independent School District
Lewisville,Texas
Intern August 2012- May 2013
Teacher’s assistant and mentor many students at multiple schools. Assist all students in learning skills to
succeed as well as introduce them to team building skills. Provide a study hall session for students and
counsel them regarding future opportunities.
Awards
• DECA State Qualifier and National Alternate (2011-2012)
• The National Society of High School Scholars (2011-2012)
• Department Award of Excellence in Marketing (2011-2012)
• Future Business Leaders of America (2012-2013)
• Rotary International (2012-2013)
• North Texas Council on Youth Leadership (2011-2012)
• Fantastic Farmer Award (2011-2012)
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