JOHN E HENDRICKSON
**** *. ***** ******* **** • Anaheim, CA 92806 • 714-***-**** • ******************@*****.***
OPERATIONS & GENERAL MANAGEMENT EXECUTIVE
Catalyst for change, growth, and best-in-class operational performance
Change agent leveraging 23+ years of hands on leadership experience, passion for putting the right people on the right task,
taking on complex challenges, and creating a culture of accountability, teamwork, and top performance. Expert in all areas of
operational leadership with the ability to drive strategic initiatives, marshal support for new programs, and deliver
projects/programs on schedule and under budget.
CORE SKILL AREAS:
Diverse Team Building, Mentoring & Leadership Process Analysis/Evaluation/Troubleshooting
Quality & Safety Assurance Standards P&L and Budget Management
Strategic Operational Planning & Execution Six Sigma & Lean Manufacturing Methods
Environmental Health & Safety Management Change & Ambiguity Management
PROFESSIONAL EXPERIENCE
SPS TECHNOLOGIES, Santa Ana, CA Feb 2013 – Present
Director of Operations at SPS Technologies, a division of Precision Castparts Corp a Fortune 500 company . Leads a team of
10 direct reports and 300 hourly employees for a $70M - $80M high volume aerospace fasteners manufacturing plant.
Responsibilities include; full operational P&L, hiring/firing decisions, plant performance, strategic business plans, supply chain,
maintenance, safety, environmental and legal compliance.
Key KPI comparisons FY14 vs FY13:
Productivity Variable Cost/ EBIT % EBIT Inventory Bonus /
production unit employee
83% to 97% Reduced by 9.6% 34% to 38.5% Increased 9.6% Reduced by 10% 3.9% to 5.9%
Currently 103%
Productivity improved 4% per QTR over the past 5 QTR’s through the aggressive implementa tion and utilization of
lean manufacturing concepts i.e. Visual Workplace, 6S, Kaizen events, Kanban cards and VSM leading to cycle time
reduction, inventory reduction and labor productivity improvement .
Achieved record Revenues and Variable Costs last QTR through a combination of improving capacity utilization,
OTD and driving down operational costs.
Reduced “temp” labor costs by 55% through targeted cross training of the labor force and tighter resource controls.
Reduced Operational Working Capital by 15% through an aggressive inventory reduction plan.
BENTLEY PRINCE STREET, Industry, CA Jan 2012 – Feb 2013
Director of Engineering & Facilities - Created high-performance culture and delivered measurable improvements in
productivity, quality, energy conservation, and employee retention. Led a staff of 12 direct reports and 300+ associates in a
380,000 square foot facility. Defined metrics, instituted accountability, improved communication, and led operational
transformation on the production floor.
Improved plant productivity by 40% through value stream optimization, 6S, variation reduction, and performance
management.
Led a cross functional team on an accelerated timeline to achieve LEED EB GOLD, ISO 50001 and Superior Energy
Performance certifications.
Reconfigured steam systems and automated key processes reducing plant’s energy consumption by 38%. $550K in
annual energy savings at a one-time cost of less than $10K.
US NAVY COMMANDER – 21 years of service Apr1991 – Jan2012
COMMANDER CARRIER STRIKE GROUP 7, San Diego, CA Nov2010 – Jan2012
Operations and Logistics Officer - Key member of the Admiral’s Operations staff, responsible for the operational
planning, logistics & scheduling of Strike Group 7’s ships and personnel.
John Hendrickson PAGE 2
Developed a long-range schedule matrix for 10 naval ships and 5000+ personnel, ensuring optimal material and
personnel readiness for deployment. Achieved 100% readiness across the board.
Designed an environmental assessment tool predicting the spread of nuclear contamination during relief efforts for
Operation Tomodachi (Japan Tsunami). First of its kind.
Selected as primary Battle Watch Captain during deployment. Provided the Admiral with situational a wareness
spanning all lines of operation, presented information required to make operational decisions, and recommended
courses of action in a dynamic and rapidly changing environment.
STRIKE GROUP OCEANOGRAPHY CMD, San Diego, CA May2009 – Nov2010
Executive Officer / Director of Operations - Second in command with full strategic, operational, maintenance,
engineering and administrative responsibility. Prepared and managed an annual budget of $20.4M
Developed, trained, and certified a command of 150+ military/civilian personnel in support of combat operations
worldwide.
Facilitated the completion of a $3M facilities renovation project 1 month ahead of schedule and $200K under budget.
Launched the Fleet Operations contribution to the analysis of alternatives for satellite data retrieval onboard all Navy
capital ships.
NAVAL POST GRADUATE SCHOOL Sept2006 – May2009
SPAWAR SYSTEMS CENTER, San Diego, CA Jan2004 – Sep2006
Director of Operations - Senior Operations Officer directing all operations, engineering, hiring, quality and customer
support for a technical support knowledge center supporting global operations across all warfare areas. Planned and
administered a $9.5M budget.
Spearheaded the initiative to market knowledge center capabilities across SPAWAR. Result: Program revenue growth
topped 100% for both FY05 and FY06.
Generated $1.2M in savings within a 2 year period through implementation of Lean and Six Sigma principles.
Introduced procedures that became new SOP’s.
NAVAL PACIFIC METOC CENTER, San Diego, CA Jan2001 – Jan2004
Assistant Director of Operations - Hand-picked to lead the 24/7 day to day operations of a 100 person production floor
providing global operational support during OIF/OEF.
Developed the Navy’s first integrated Strike Group training instruction aligning training standards across both East
and West Coast Aircraft Carrier Strike Groups and directly improving naval force readiness.
Managed and trained over 30 combat ready Navy METOC teams for worldwide deployment (30 officers, 30 chiefs
and 100+ sailors).
EDUCATION & TRAINING
UNIVERSITY OF MICHIGAN, ROSS SCHOOL OF BUSINESS Ann Arbor, MI
Master of Business Administration, General Management, 2014
NAVAL POST GRADUATE SCHOOL Monterey, CA
Master of Science in Meteorology (Summa Cum Laude), 2009
Master of Science in Physical Oceanography (Summa Cum Laude), 2009
NORTH CAROLINA STATE UNIVERSITY Raleigh, NC
Bachelor of Science in Civil Engineering (Summa Cum Laude), 1998
Bachelor of Science in Environmental Engineering (Summa Cum Laude), 1998
VILLANOVA UNIVERSITY
Lean Six Sigma Black Belt Certificate, 2014 (expected)