Customer Service Sales

Debbie Sanford

Jacksonville, FL

****************@*****.*** - 904-***-****

WORK EXPERIENCE

Sales Associate

Belk - Jacksonville, FL - October 2001 to Present

Responsibilities

Customer Service: Duties include Greet and assist customers with sales and purchases. Complete store

markdowns on an as needed basis, inventory merchandise within each department according to model layout.

Accomplishments

Being able to help customers select the right clothing in style, colors and prints makes me happy to know they

will always choose me as their merchandise coordinator when shopping at Belk.

Skills Used

Computer, accounting, merchandising and phone.

Client Support Specialist

Consumer Credit Counseling Service Of Palm Bch County And The Treasur Coast Of Florida,Inc - West

Plam Beach, Fl - December 1996 to May 2001

Responsibilities

Code and enter new cases in computer, as well as, document in new DMP notebook. Handle incoming

client or creditors phone calls. Process and input file maintenance: notate accounts with all client/creditors

correspondence. Process mail as directed or required. Research disbursement discrepancies. Obtain payoffs

figures, document and set-up account accordingly.

Accomplishments

Knowing that I was able to help clients lower their monthly payments to creditors and complete the program

made me feel great.

Skills Used

Worked harmoniously with staff / worked independently while being team oriented / organized / computer

literate / good problem solving ability / coustomer service / telephone etiquette / listen and communicate

effectively.

Clearical Specialist ll

Sears - West Palm Beach, FL - October 1987 to March 1997

Responsibilities

Prepared daily deposits for Sears accounts. Processed refunds and voids, balanced funds in store safe, switch

board operator, checked packages coming in and going out.

Accomplishments

Able to work as switch board operator, balancing store safe to make sure has enough funds in store to operate.

customers service.

Skills Used

Accounting, adding machine, telephone etiquette,

Good problem solving ability, working independently while being team oriented.

EDUCATION

none in Clinical Psychology

Florida Memorial University - Miami, FL

1978 to 1981

Diploma in Basic Courses

William M Raines - Jacksonville, FL

1976 to 1978

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