Customer Service Sales

YOLANDA F. WALKER

**** ****** ****

Durham,N.C.**713

***************@*****.***

OBJECTIVE

To enhance and use my skills in the best possible way for achieving the company’s goal in a dynamic and

fast paced workplace.

EXPERIENCE

BELK DEPARTMENT STORE, Columbia, SC Aug 2008 – Aug 2013

Sales Associate

• Provide quality customer service at all time.

• Assist customers with sales and payment transactions.

• Maintain floor and stock areas consistent with store standards. Unpacked and displayed new

merchandise in a timely manner.

• Accept additional duties or share responsibilities during busy times.

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and

security practices.

.

HOBBY LOBBY, Columbia, SC Aug 2007 – Sept 2008

Sales Associate

• Greeted customers and ascertain what each customer wants or needs.

• Described merchandise and explain their use, operation, and care of merchandise to customers

• Computed sales prices, total purchases and receive and process cash or credit payment.

• Answered questions regarding the store and its merchandise.

• Prepared sales slips or sales contracts.

JC PENNY DEPARTMENT STORE, Duluth, GA Nov 2005 – June 2007

Sales Associate

• Performed customer service activities including selling and suggesting additional related

merchandise.

• Maintained department appearance to achieve maximum sales and profits and encourages repeat

business

USC-SUMTER, Sumter, SC Oct 2003 – July 2005

Custodian

• Provided assistance to the Faculty and Staff.

• Maintained the overall level of effectiveness of the buildings.

• Assisted with the setup of facilities for meetings, classrooms, conferences, events, etc.

EDUCATION

SUMTER HIGH SCHOOL, Sumter, SC

High School Diploma Received May 1986

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