DENISE ANDERSON
**** ******* ****** *** *** ●Bronx, NY 10456 ● 347-***-**** ● Email:****************@*****.***
SUMMARY OF QUALIFICATIONS
Energetic individual seeking an entry level position in an organization where I can utilize my skills and experience for growth and advancement
Knowledge of Microsoft word, Excel, Power point
Outstanding ability to grasp and learn new concepts with ease
Proven ability to prioritize and complete multiple tasks
Fast learner with the ability to adapt quickly to a challenge
Able to problem solve independently in any analytical and intelligent manner
Effective working both independently and as a team member
Task-oriented with high performance standards
WORK EXPERIENCE
Arbor Back To Work Brooklyn, NY
Receptionist July 2011 to February 2012
Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Greeted persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Transmitted information or documents to customers, using computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
Filed and maintained records.
Chelsea Hudson Guild Daycare New York, NY
Daycare Assistant April 2009 to June 2009
Established and enforced rules for behavior, and procedures for maintaining order.
Organized and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
Observed and evaluate children's performance, behavior, social development, and physical health.
Read books to entire classes or to small groups.
Attended to children's basic needs by feeding them, dressing them, and changing their diapers.
Chelsea Hudson Guild New York, NY
Usher 02/2009 to 09/2009
Cleaned up after plays and helped elderly clients with Setting up for plays
Sold and collect admission tickets and passes from patrons at entertainment events.
Greeted patrons attending entertainment events.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Guided patrons to exits or provide other instructions or assistance in case of emergency.
Maintained order and ensure adherence to safety rules.
The Door Legal Services FYPE New York, NY
Foster Youth Peer 01/2008 to 01/2009
Attend ACS (administration children services.) workshops
Visited group homes to further educate youth
Helped with play rehearsal