Customer Service Sales

Arthur Silvestri

San Antonio, TX

******.*********@*****.*** - 956-***-****

Hard working individual currently seeking full time employment that will allow for growth within the company.

Certain traits involve multiple years of working on electronics, mechanical experience, banking, law firm, and

customer service experience, as well as years of working in teams in order to achieve company growth.

WORK EXPERIENCE

Teller

Falcon International Bank - San Antonio, TX - May 2013 to March 2014

Responsibilities

Handle currency daily, promote products and services, customer service, balance and end day on cash box

and ATM

Skills Used

ability to communicate in spanish

Sales Associate

Abercrombie & Fitch - San Antonio, TX - March 2013 to December 2013

Responsibilities

Maintain store appearance, provide customer service, work quickly and efficiently, answer phones, use a cash

register.

Teller

Inter National Bank - Mission, TX - August 2012 to January 2013

Responsibilities

Handle currency daily, promote products and services, customer service, balance and end day on cash box

and ATM

Skills Used

ability to communicate in spanish

Legal Assistant

Tummel & Casso-Attorneys at Law - Edinburg, TX - September 2011 to December 2011

Responsibilities

Fax and file legal documents, type and proofread legal documents accurately and efficiently, function under

pressure while multitasking, communicate with clients.

Skills Used

communicate in spanish

Teller

Lone Star National Bank - McAllen, TX - May 2010 to August 2011

Responsibilities

Handle currency daily, promote products and services, customer service, balance and end day on cash box

and ATM

Skills Used

ability to communicate in spanish

Teller

International Bank of Commerce - Edinburg, TX - May 2009 to May 2010

Responsibilities

Maintain cash box, promote products, branch access, provide audits and resolve customer complaints,

Assistant Teller Supervisor training received

Accomplishments

excelled in opening accounts by referring and opening more then the minimally asked.

Skills Used

ability to speak spanish

Sales Associate

Abercrombie - McAllen, TX - January 2007 to January 2009

Responsibilities

Maintain store appearance, provide customer service, work quickly and efficiently, answer phones, use a cash

register.

Skills Used

assist spanish speaking customers

Sales Associate

Aerpostale - McAllen, TX - May 2006 to January 2007

Responsibilities

Maintain store appearance, provide customer service, work quickly and efficiently, answer phones, use a cash

register.

Skills Used

assist spanish speaking customers

EDUCATION

Bachelor of Arts in Political Science

The University of Texas at San Antonio - San Antonio, TX

2013 to 2015

Bachelor of Arts in Political Science

The University of Texas-Pan American - Edinburg, TX

2009 to 2012

SKILLS

Knowledge of the Spanish language; Software: Microsoft Word, Excel, Power Point, Access, WordPerfect,

Horizon, EZTeller, Integrated Teller

ADDITIONAL INFORMATION

Qualification Summary

Banking Experience

Assistant Teller Supervisor for six months.

Handled large amounts of currency on a day to day basis.

Given special authorization such as auditing and override privileges as well as key access.

Handled the cash vault as well as other teller boxes for audits.

Filed proper paperwork on a day to day basis, end day on cash box as well as ATM

Promoted banking products and services.

Experience with Integrated Teller, EZTeller, Horizon, Glory equipment

Communication Experience

Have over 8 years of customer service with a diverse base of individuals.

Goal driven to achieve a higher standard of networking and customer appreciation.

Ability to multitask when handling multiple phone lines and customer care.

Innovative when talking to others to market products and organization.

Law Office Experience

Experience in faxing and filing

Computer literate

Experience with WordPerfect

WPM: 63 words per minute

Preparation of Statements and Timelines

Contact this candidate