Billy R. Rivers Sr.
*** ****** **** #***, **********, TX 75080
Cell: 214-***-****
***************@*****.***
Experience:
Region 10 Education Service Center, Richardson, TX
May 1999 - Present
Help Desk Tech/Computer Operator III
Monitor ongoing Video Conferences, set-up future conferences using TMS monitor
system. Take incoming calls from clients who are dealing with connection issues, add
new participants to conference, removing participants, complete login request, reset
login passwords, give instruction on workshop set up, update employee personnel
login in files. Responsible for running computer programs, assist other departments
with overnight logs. Perform Team Leader duties during supervisor absence. Also
performs other duties as required to meet departmental objectives.
Homecomings Financial Network
October 2005 to October 2007
New Loan Set-up Specialist I
To provide quality support to New Loan Set-up (NLSU) team by efficiently and accurately analyzing and processing
post-acquisition mortgage documents. Also performs other duties as required to meet departmental objectives.
First Horizon Home loans, Irving, TX
June 2000 - June 2003
Private Investor Loan Processor
Responsible for reviewing mortgage files for proper documentation, by written, verbal and internet request, secure
missing title policies, mortgage notes, deeds or other documents as needed. Verified files incompliance with imposed
time limits. As appointed department assistant secretary, responsible for approval of releases processed by departmental
staff prior to county recording. Confirm and provide county-recorded releases to homeowners. Also performs other
duties as required to meet departmental objectives.
Parole Division, Dallas, TX
April 1991 - June 1996
Human Resource Manager
Supervised two (2) clerks, insured correct input/posting of employee timesheets, workmen compensation requirement
and regulations, vacation and sick leave, payroll and interviewing, training of new employees. Before promotion to
human resource manager, I was the Regional Clerical Supervisor IV for the Region I areas. Supervised forty-five clerks
II. Overseas the daily operation for other district offices processing parolee documents.
Input of Texas, Grand Prairie, TX
January 1991 - June 1996
Data Entry Operator
Responsible for input of data from documents that were mailed in or computerized over the internet. Update cooperate
taxes from large tax company. Input surveys from companies for complete calculation of votes and independent
decisions of employees. Also performs other duties as required to meet departmental objectives
United States Army, Dallas, TX
March 1983 - September 1996
Administrative Specialist
Perform duties as Legal Clerk, Finance Clerk, Record Clerk and any other duties that were assigned. Updated service
member’s personnel file, health and dental records. Set appointment for yearly checkup and yearly physicals. Post new
documents, awards, achievements and evaluation on each service member.
Education:
Grambling State University, Grambling, La.
Bachelor of Business Administration - Information Systems, May 1982. Keystrokes: 15,300 Type: 65 wpm
Objective:
Challenging and rewarding position, which offers diverse job responsibility.