Skills
Elizabeth Swanson
• Fast and precise data entry
• Handling multi-phone lines
Objective • Typing 65 + WPM and proficient in 10 key
I’m passionate about helping people and my goal is to advance my career • In depth knowledge of MS Word, Excel
as a service oriented professional. I’m exceptionally patient and • Advanced web research and social media
empathetic as well as organized and tech savvy. I wish to belong to a • Medical Training:
team of like-minded peers who enjoy hard work, learning new skills and • Medic
emphasize creating a positive customer experience. • (PCN) Physicians Care Network
• E-Clinicals
Experience • EMR trained
SHIFT SUPERVISOR CVS PHARMACY HOUSTON, TX JUN 2009 – JAN 2012
• Work effectively with store management and crew
• Supervise crew through assigning, directing and following up of all activities
• Effectively communicate information to and from store management and crews
• Promote a positive shopping experience and handle all customer relations needs
• Maintain merchandise inventory and pricing
• Execute the presentation, signage, and inventory of weekly and seasonal promotions
• Reset department following POG’s adapting them to a particular store if necessary
• Execute locking of safe and setting alarms when closing the store
• Complete random cash verifications, electronic journal tape checks
• Observe customer / patient confidentiality
• Uphold preventative security and safety measures
OFFICE SPECIALIST TEXAS ENT SPECIALIST HOUSTON, TX OCT 2002 - SEPT 2007
Supplied coverage for multiple positions including: Patient Reception Representative,
Patient Check- out Representative, Appointment Representative, and Office Manager.
Personal Traits
• Exceptional work ethic
• Travel to all office locations as staffing needs required
• Meticulous and attentive
• Complete insurance verifications for new patient office visits
• Upbeat attitude
• Assist nursing staff in processing of patient messages
• Trustworthy
• Audit, organize and transfer medical records
• Cool under pressure
• Participate in front office team evaluations and operational planning activities
• Quick Learner
• Attend all site meetings and coordinator meetings
• Self-Motivated!
• Address front office issues and needs with Operations Manager
DATA ENTRY PHYSICIANS CORPORATION LAFAYETTE, LA NOV 2001 – MAR 2002
• Triple check accuracy of documentation before and after entering into the system
• Ensure patient demographics, receipts, and charges are correctly and promptly entered into the system
• Balance accounts, on a daily, weekly, and monthly basis
• Verify that all CPT codes and ICD-9 codes correlate with each other
Education
2001 Associates of Science in Medical Information Technology Remington College Lafayette, LA
790 BATESWOOD DRIVE, APT 7 HOUSTON, TEXAS 77079 832-***-**** ************@*****.***