Customer Service Medical
Resume:
DANIELLE MCBRIDE
***** ****** ***** ** *******, TX USA M: 1-832-***-**** ****.********@*****.***
JOB OBJECTIVE
A courteous, pleasant and effective individual seeking a rewarding position as a Medical
Receptionist. Offering relevant education and strong knowledge of patient care, clerical,
environmental and organizational tasks to maximize the efficiency of facility.
Well-versed in greeting visitors, scheduling appointments, and handling administrative and
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clerical duties
Positive attitude and disciplined work ethic
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Adept at answering multi-phones, faxing, and filing
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Computer savvy: Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
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Enjoy working with diverse people and able to multi-task
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General clerical knowledge (copy, fax, scan, shred, etc.)
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SPECIAL SKILLS
• Excellent knowledge of EHR (Medisoft) and EClinical Works
• Excellent knowledge of medical terminology
• Excellent knowledge of billing and coding
• Excellent knowledge of ICD-9, ICD-10 and CPT Procedures
• Dedicated and meticulous - utmost level of accuracy and attention to detail
• Perform various clerical or administrative functions, such as ordering and maintaining an
inventory of supplies
PROFESSIONAL EXPERIENCE
DR. EDWARD I ECAZA KATY, TX
Receptionist April 2014 to April 2014
• Answer the telephones and direct the call to the appropriate staff
• Schedule and confirm patient appointments
• Greet and log in patients arriving at the office
• Complete insurance or other claim forms
• Interview patients to complete documents and forms
• Collect co-pays and balances
DR. AMOR LOMIBAO PROHEALTH PHYSICIAN WINSTED, CT USA
Receptionist August 2013 to August 2013
• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Greet and log in patients arriving at office or clinic
• Complete insurance or other claim forms.
• Interview patients to complete documents, case histories, or forms, such as intake or insurance
forms
CHARLOTTE HUNGERFORD HOSPITAL WALK-IN CLINIC TORRINGTON, CT USA
Receptionist February 2013 - April 2013
Greet and log in patients arriving at office or clinic.
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Schedule appointments for patients.
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Perform general office duties, such as answering telephones, taking dictation, or completing
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insurance forms.
Inventory and order medical, lab, or office supplies or equipment.
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TARGET Torrington, CT USA
Customer Service/Team Trainer June 2008 – February 2012
Use computers for various applications, such as database management or word processing.
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Answer telephones and give information to callers, take messages, or transfer calls to
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appropriate individuals.
Create, maintain, and enter information into databases.
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Set up and manage paper or electronic filing systems, recording information, updating
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paperwork, or maintaining documents, such as attendance records, correspondence, or
other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for
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repairs when equipment malfunctions.
Maintain scheduling and event calendars.
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Make copies of correspondence or other printed material.
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Open, read, route, and distribute incoming mail or other materials and answer routine letters.
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Order and dispense supplies.
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SEITZ, LLC TORRINGTON, USA
Customer Service August 2007 - January 2008
Greet the customers and provide them with instructions and direct them to appropriate personal
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Confer with customers by telephone or in person to provide information about products or
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services, take or enter orders, cancel accounts, or obtain details of complaints.
Obtain customers' names, addresses, and billing information, product numbers, and
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specifications of items to be purchased, and enter this information on order forms.
Prepare invoices, shipping documents, and contracts.
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Check inventory records to determine availability of requested merchandise.
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Recommend type of packing or labeling needed on order.
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Prepare invoices, shipping documents, and contracts.
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CHRISTINE'S FLOWER SHOPPE WINSTED, USA
Secretary August 2004 - May 2008
• Answer incoming calls, greeting callers, providing information, transferring calls or taking
messages as necessary.
• Greet the customers and provide them with instructions and direct them to appropriate personal
• Relay or route written or verbal messages.
• Complete contract forms, prepare change of address records, or issue service discontinuance
orders, using computers
EDUCATION
NORTHWESTERN CONNECTICUT COMMUNITY COLLEGE WINSTED, CT USA
ASSOICATE’S DEGREE- MEDICAL ASSISTANT AUGUST 2013
NORTHWESTERN REGIONAL DISTRICT 7 WINSTED, CT USA
HIGH SCHOOL DIPLOMA JUNE 2007
AFFLICATIONS
American Association for Medical Assistants-AAMA
REFERENCES
The Truong, QC Inspector
Oil States
16423 Sedona Wood Ln Houston TX, USA 77082
Fiancé
Jane O’Grady Med, RN, CMA, CPC
Northwestern Connecticut Community College
Winsted, CT 06098
*******@****.*******.***
Heather Dionne
Charlotte Hungerford Multi-Specialty
Staci McBride
177 McKinley ST
Torrington, CT 06790
Jackie Chu
Friend
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