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Customer Service Sales

Location:
United States
Posted:
June 30, 2014

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Resume:

Michel Hyppolite

Data Entry Clerk - Mostly Organic

Clarkston, GA

****.****.**@*****.*** - 404-***-****

To provide excellent customer service, outstanding sales tactics to assure the customer that they are in the

right place.

- To grow with the company through hands on experience to ultimately move up into an entry level management

position.

WORK EXPERIENCE

Server

Longhorn Steak House - Atlanta, GA - September 2012 to Present

Have a thorough knowledge of our restaurant

Deliver professional, courteous, and efficient service to our Guests

Greet Guests and build rapport by asking questions and initiating conversation

Offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees,

desserts, and after dinner beverages)

Follow the established table service procedures

Pre-bus and maintain tables

Complete assigned side work and duties

Present Guests their check and settle payment

Practice teamwork by helping co-workers

Train and guide other Servers as requested by your Manager

Perform other tasks as assigned by your Manager

Data Entry Clerk

Mostly Organic - Atlanta, GA - August 2010 to Present

Compile, sort and verify the accuracy of data from source documents to computer; correct any noticed errors.

- Maintain logs of business transactions.

- Store completed documents in appropriate locations and sustain organization.

General Maintenance Attendant

Deedco Gardens - Homestead, FL - September 2009 to January 2010

Perform routine preventive maintenance by inspecting, testing, lubricating, and keeping machinery clean.

- Diagnose mechanical problems to repair or replace defective equipment parts using hand and/or power tools.

Line Cook

Cracker Barrel Old Country Store, Inc - Florida City, FL - October 2007 to August 2008

Operate cooking equipment to carve meat, debone fish or fowl, and prepare meals.

- Determine food portions by following recipes to cook in quantity and ensure quality.

- Resolve customer complaints by addressing their issue with the dish and remaking the order to their specific

liking.

Host/Security

Kings Cabaret - Miami, FL - August 2006 to February 2007

Search persons entering the premises and collect entrance fee.

- Check the premises for security irregularities in and around building including parking lot.

- Maintain level of safety for comfort of customers and employees.

Telemarketer

Precision Response Corp - Bay, FL, US - July 2005 to February 2006

Conduct sales presentation to visually demonstrate goods and services.

- Sell merchandise via telephone using specified communication techniques.

Retail Clerk

Wild Oats Market - Pinecrest, FL - May 2004 to December 2004

Service customers by answering questions, assisting with purchases and checking them out at register.

- Receive, store, and issue sales floor merchandise; keep track of inventory.

- Stock shelves, racks, cases, and arrange displays with merchandise.

- Keep store clean and organized with proper price tags for ease of shopping.

Cashier

Fuddruckers, Inc - Pinecrest, FL - March 2003 to April 2004

Greet customers, resolve issues, and answer questions.

- Receive payment by cash, check, or credit card.

- Issue receipts, refunds, and credits.

Retail Sales Associate

Quail Roost Adult Video - Miami, FL - June 2002 to February 2003

Provide customer service with assistance, demonstration, and answering general inquiries about products.

- Use visual sales tactics by methodically arranging merchandise to entice customers to purchase for increased

revenue.

- Preserve inventory by tracking incoming/outgoing and damaged or defective product.

Interest/Activities

Stock Market; Politics; History; Psychology; Sports; Culinary Arts; Musical Expression

ADDITIONAL INFORMATION

SKILLS PROFILE

- Excellent interpersonal communications for interviewing and evaluating customers' needs.

- Exceptional cash management contributing to decreased shortages.

- Use of technology, both hardware and software to complete any task assigned.



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