Receptionist

MICHELLE INGRAM-CLAY

**** ***** ****, ***. ****, Chicago, IL. 60621

773-***-*************.****@**********.***

PROFILE

Over 36 years of combined office and education experience. Excellent

professional and personable demeanor. Flexible; quick learner. Reliable,

will perform when needed with minimal supervision. Positive and

collaborative team attitude. Maintain strong working relationships with

clients and coworkers at all levels. Skilled in training, motivating, and

developing new staff members.

SUMMARY OF QUALIFICATIONS

Clerical/Administrative Experience

. Operate telephone switchboard to answer, screen, or forward calls,

providing information, and taking messages.

. Transmit information or documents to customers, using computer, mail,

or facsimile machine.

. Perform administrative support tasks, such as proofreading,

transcribing handwritten information.

. File and maintain records.

. Process and prepare memos, correspondence, or other documents.

. Receive payment and record receipts for services.

. Prepare memos, letters, and other documents, using word processing, or

presentation software.

. Compile data and prepare papers for consideration and presentation by

executives, committees and boards of directors.

. Attend meetings to record minutes.

. Perform general office duties, such as ordering supplies, maintaining

records management database systems, and performing basic bookkeeping

work.

. Open, sort, and distribute incoming correspondence, including faxes

and email.

. Make travel arrangements for executives.

Teacher Assistant Experience.

. Present subject matter to students under the direction and guidance of

teachers, using lectures, discussions, or supervised role-playing

methods.

. Prepare lesson materials, bulletin board displays, exhibits,

equipment, and demonstrations.

WORK HISTORY

Receptionist Alden Wentworth Nursing Center Chicago, IL

7/92 ~ Present

Teacher Assistant Board of Education Chicago, IL

10/1992 ~ 7/2008

Executive Secretary Craddock Communications Chicago, IL

4/1990 ~8/1990

EDUCATION & TRAINING

Quad Communities Center for Working Families/ 5/14 ~

Present

The Cara Program, Chicago, IL

Active participant at rigorous training provider in order to strengthen

computer literacy and leadership skills

Woodlawn Skill Center, Chicago, IL 4/90

Successfully Completed Executive Secretarial Training

Hyde Park Career Academy, Chicago, IL

High School Diploma

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