Customer Service High School

CHERYL SCROGGINS

SHARON SALAVARIA

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Professional Experience Continued

*** ****** **** ** • Clarkrange, Tn 38553 • ***************@*****.*** • 931-***-****

QUALIFICATIONS SUMMARY

Strong clerical experience working the public and assisting callers on the phone. Dependable in

operating cash register, daily checkouts and daily deposits to the bank. Trustworthy, ethical and

discreet, committed to superior customer service. Confident and poised in interaction with individuals

of all levels. Detail-oriented and resourceful in completing all job duties; able to mult-task effectively.

Capabilities included:

Taking daily checkouts and deposits.

Answer telephone to screen, forward and take messages. .

Hear and resolve complaints from customers, patients, and public.

PROFESSIONAL EXPERIENCE

Senture Connect- Monticello, KY 42633

Feb. 2010 to July 2010

Call Center Agent

Responsible for anwering phone and solving problems

Responsible for answering calls.

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Document all calls that came in.

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Helped customers with questions.

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Fentress Co. Board of Education- Jamestown, TN 38556 Aug.

2001 to Oct. 2009

Cafeteria Cashier & Cook

Aug. 2012 to Present

Responsible for answering telephone and taking messages.

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Operating cash register.

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Responsible for handling money and making daily deposits.

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Helped parents resolve issues over lunch money.

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Dollar General-Grimsley TN 38565

July 2013-April 2014

Sales Associate

Responsible for handling money

Responsible for handling customer complaints

Stocking shelves, operating cash drawer

Freds- Albany, KY 42602

Nov. 2010 to Jan. 2011

Store Clerk and Cashier

• Put out stock and keep stock put up in storeroom.

• Helped customers with questions.

• Operated cash register.

Education

Clarkrange High School- Clarkrange, TN 38553

TTC of Crossville- Crossville, TN 38555

References

Anita Reagan 2566 Pickett Park Hwy Jamestown, TN 38556 931-***-****

Maria Wall Hack Beaty Rd Grimsley, TN 38565

931-***-****

Louise Snell PO Box 241 Grimsley, TN 385**-***-***-

7646

Contact this candidate