Customer Service Management

Brandon Kelker

**************@*****.***

*** ******** ***** ***. ***

Houston, TX 77025

Cell: 254-***-****

Education

Texas Southern University, Houston, TX

Anticipated May 2015

Bachelor of Business Administration

Major: Business Management

Central Texas College, Killeen, TX Aug.

2009-Jan. 2012

Work Experience

Enterprise, Houston, TX Oct. 2010-

Present

Service Agent

. Provide excellent customer service by attending to the needs of

clients

. Perform complete product inspection with attention to detail

. Build loyal clientele through friendly interactions and consistent

appreciation Trained new employees on duties and work related policies

. Take initiative to find extra tasks when scheduled duties were

completed

Whataburger, Killeen, TX

Cashier/Cook April 2007-

Oct. 2012

. Maintain high standards of customer service during high-volume, fast-

paced operations

. Completed transactions and ensured accuracy

. Created an efficient working area by preparing and organizing products

. Assisted management with inventory control and stock ordering

Accreditation's and Licenses

Certified in OSHA Work Safety Program

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