Mary Hakim
*********@*****.***
Summary:
. Over 20 years of experience in writing and documentation for the
technical professional arena
. Demonstrated expertise at all levels of technical writing for all
audiences, and objectives
. Experienced in regular writing, as well as writing for software developed
in own projects as well as those developed by others. Researched a
variety of sources for both scientific and technical materials, writing
for a variety of procedures of detailed capabilities, setting priorities
as needed, structure & creation using power point, using web attributes
and organization of materials.
. Produced program plans, designed and followed requirements, and ISO
procedures as required for qualitative and quantitative procedures, and
recently in the software arena, with CMMI L3 methodologies for good
organization. Gathered information from & for users for documentation,
charted flow diagrams, setup excel spreadsheets, and graphs, and
developed SOPs as required.
TECHNICAL SKILLS:
. Programming Aids and Methodologies: CMMI Level 3, FDA 508, TCP/IP, JCL,
Object Oriented Programming, Rational Unified Process (RUP) for all
software activities
. Languages: C, C++, C#, FORTRAN, Pascal, BASIC.
. Hardware: PCs, IBM mainframe, VAX, ALPHA.
. Operating Systems: UNIX, MS-DOS, VAX/VMS, Windows 2000/NT, Windows 3&7,
Microsoft Office, and XP.
. Software: Word, Excel, Visio, SQL&Oracle relational databases,
PowerPoint, Java, html & web technology.
. Professional Courses: Graduate-Level Technical Management Course.
PROFESSIONAL EXPERIENCE:
Science Systems and Applications, SSAI Jan 2012-Sep
2013
Sr. Technical Writer
Configuration Mgmt, technical writing keeping a record for all required
documentation, making changes for presentations, and related management
documenting information for NOAA Satellite Operations Facility, NSOF.
Writing and editing a variety of information, providing technical and
scientific organization, supporting planning as required. Produced
pertinent and acceptable alterations for processing, and records.
Freelance Technical Writer Sept 2011-Dec
2011
Documenting and writing articles as needed.
Service Source Network July 2011 -Aug
2011
Document Manager/Technical Writer
. Maintained a Master Technical Documentation Library for a variety of
documents, using ISO industry standards. Edited and proofread documents
already written for correct nomenclature, and proper writing and format.
In addition maintained a clear explanation with a clear description for
deliverable documents like Standard Operating Procedures. Created the
startup of a document for various functional areas, as part of the
Document Management procedure.
Adjunct Professor at University of Baltimore Jan 2011-May 2011
. Instructed College Algebra Math 111
Self Employed Mar 2010-Jan 2011
Reviewing and Writing Documents
. Working on structured diagrams using Word 2007, updated from 2003,
updating clarification, and communication process.
. Working on Excel, xml and organized procedures
Honeywell/Engineering Technical Group Nov 2009 - Mar 2010
Documentation Developer for NASA
. Authored the documents for the User and the Software Documentation for
Satellite Laser Ranging for NASA.
. Detailed the analysis of the documentation for both the software and the
hardware, with review of a variety of existing documents, resulting in
creating new ones when needed.
. Created Documents: User Guides, Data Sheets, Functional details,
Applications, Overviews, and detailed Descriptions per requirements.
Project schedules were incorporated where applicable. A set of specific
procedures were required for the process.
Self Employed May 2009 - Oct 2009
. Wrote an excerpt for a magazine publication, retrieving some of the
significant details from the previously written book.
AAI/Miller Jones, Inc. Mar 2009 - May 2009
1 Document Specialist
2
. Implemented changes,corrections, or updates to the Operations manual
for the new instruments on Tactical Unmanned Aerial Vehicle (Shadow), with
Electro Optical/Infrared payloads
. Worked with Windows XP, and Arbortext Version 5.1
. Authored an introduction document to describe the purpose and process of
the activity incorporated; reviewed old written documents, updated them
with additions as required with either written additions or screen
captures, as dictated according to requirements.
Self Employed July 2008-Feb 2009
3 Sr. Technical Writer in Clinical Training
4
. Trained online and got accreditation for a Clinical Research Associate
for Biopharmaceutical Research, with Kriger Research Group International.
. Checked the configuration of written documents, keeping attuned, and
maintaining transferable skills for a career change.
DCCA May 2008 - July 2008
5 Sr. Technical Writer
6
. Authored the User Documentation for changes to Medicare on-line access
forms. Responsible for documenting the steps for the implemented changes.
. Developed documents for updates and progressions to CMMI L3.
. Authored the Project Plan, and Configuration Management Plan for new
procedures to be implemented for CMS (Medicare System), maintaining the
desired procedures, making sure of correctness, understanding, and
following ISO standards.
Reviews Apr 2007 - Apr 2008
7 Analyst/Technical Writer
. Upgraded to FORTRAN 90/95 from lower level FORTRANs. (for SEG, 2 months,
had an interim clearance)
. Reviewed and edited documentations, and wrote additions for Oracle 9i
/10g, XML, Configuration Management.
8 TELVENT Aug
2006- Apr 2007
9 Systems Analyst & Technical Writer
. Authored and designed the requirements for the technical architecture of
a 75 page User Informative and User Instructional Documentation for System
Operations activities for web and on-line assessment of the pipeline
activities and services, thereby the model was processed, the functions
defined, and the technical reports shown.
. Code was in C#, OO; used visual studio 5, worked with XML.
. Ran the entire process to gather data for the documentation, as well as
interact with the researchers, the engineers.
SAIC Sept 2005 - Apr 2006
10 Systems Software Engineer & Technical Writing for DMV in NY
. Evaluated, and documented the evaluation of Microsoft Software for
adherence to Common Criteria security for the Data Motor Vehicle
Administration.
. Wrote the documents describing the details and structure of the software
for the new application for New York DMV Administration. The code was in
Oracle PL/SQL, C++, JAVA, HTML, and Visual Basic.
Self Employed Apr 2003-Aug 2005
Technical Writer
. Completed the documentation for the quality assurance, and the
configuration management.
. Reviewed the specifics for Scientific Publication. Reviewed desired
graphics packages. Excel, Power Point, & UML.
ARTISYS Jan 2003-Mar 2003
Technical Writer for FDA
. Created technical material for the MARCS project at the Food and Drug
Administration.
HONEYWELL Dec 1996 - Jan 2003
11 Software Engineer for NASA
. Worked at Goddard, NASA, as leader on a full life cycle project for new
scientific instrument Advanced Camera for Surveys, ACS, for simulation in
Servicing Missions for Hubble Space Telescope satellite (HST). All code
followed ISO 9000 and CMM-L3 rules, maintained code samples, and worked on
a pre-designed framework, and met timeframes as needed.
. Designed code according to requirements with alterations due to upgrades
in instruments, wrote documentation, internal and external, presented
materials to customer in Critical Design Review, developed, wrote, and
tested C code, and upgraded legacy FORTRAN for use on a VAX for HST
project.
. Maintained code and enhancements for HST simulations for simulated
instruments ACS, Electrical Power System, STIS, NICMOS, and Power Control
Units.
. Designed, developed, tested and maintained technical documentations for a
variety of users for Satellite Laser Ranging system with C/C++ on UNIX,
MySQL, database repository for information, incorporating required
algorithm development, upgraded legacy FORTRAN; and an improved GUI and
operation.
SES May 1992 - Oct 1996
12 Software Engineer for NOAA
. Contributed to full life cycle, designed code, presentations,
development, programming, documentation and technical writing describing
software for data for a polar-orbiting spacecraft; work was for
NOAA/NESDIS.
. Worked on Defense Meteorological Satellite Program (DMSP) instruments
(SSMT2, SSMT1, and SSMI), including using COCOMO cost models, coding for
earth location calculations, and upgrades.
. Monitored computer models for atmospheric graphics and statistics in
soundings for NMC & NOAA spacecraft.
. Maintained all necessary technical writing documentations for described
activities.
HUGHES STX (Presently Raytheon) Sept 1986 - Feb 1992
13 Scientist for NASA
. Prepared the curved ionic and organic single crystals for the Bragg
Crystal Spectrometer, designed requirements, test processes, and aligned
instruments, wrote Pascal programs to run instruments according to the
design to collect data.
. Wrote User Documentation and scientific published papers. Presented
results at conferences
. Conducted radiometric measurements and instrument calibration for remote
sensing by ground-based and airborne instruments, performing analysis from
ultraviolet to near infrared.
. Reported on characterizations of instrument tolerances, ray throughput,
and stray light analysis, and performed calibrations involving integrating
spheres, single monochromator, PMT, and detectors: Si, Ge, and PbS.
SOLAREX Feb 1985 - May 1986
14 Scientist
. Conducted research of growth of polycrystalline Silicon, characterized
silicon wafers, used for solar cells.
. Reported on characterizations using a Scanning Electron Microscope (SEM),
Infrared Absorption (FTIR), Nd:YAG pumped dye laser, cw YAG laser,
microwave reflection properties, and x-ray diffraction.
SCIENCE APPLICATIONS RESEARCH, (Subsidiary to STX) May, 1984 - Feb 1985
15 Scientist
. Conducted absolute calibration of Si photodiodes using a double
spectrometer and a standard tungsten source.
EDUCATION:
. BS Physics and Chemistry Oklahoma State University
. MS Physics Arizona State University
. Biomedical
Trained online for Clinical Research Associate for Biopharmaceutical
Research
Got accreditation with Kriger Research Group International