Maria C Tejada
**Lambert Ave. Lynn, MA ***** ( **8) 273. 2892
mariactejada@yahoo. com
Summary of Qualifications
• Experience in handling administrative matters including screening calls and courteously assist
customers within high-volume, deadline-driven settings
• Competent in managing calendars, planning meetings, composing documents and organizing
offices for efficiency
• Self motivated, quick thinking, and able to multi-task, and work as a team or individually with
little or no supervision
• Interact professionally with all levels of staff and maintain the highest level of confidentiality
• Known for tact and diplomacy in handling sensitive issues. Earned a reputation for rapidly and
calmly resolving customer complaints
• Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Access, FrontPage, Windows NT/XP
Professional Experience
Monitor Technician/Medical Interpreter/Secretary
2010-present Lawrence General Hospital, Lawrence, MA
• Three plus years of functional knowledge as Monitor Technician
• Highly skilled in providing surveillance services of cardiac monitors
• In depth knowledge of evaluating and interpreting EKG readings
• Hands on experience in interpreting medical terminology for comprehension purposes
• Interpret for physicians and registered nurses
• Excellent understanding of medical terminology
• Outstanding patient service ethics
Lead Office Administrator
2003-2008 Coco Early & Associates, Lawrence and Methuen, MA
• Served as first point of contact, fielded and routed telephone calls, greeted visitors, and
responded to customer and vendor inquiries
• Provided company information in person as well as via e-mail and telephone
• Performed a wide-ranging office functions; updated and managed schedules, composed
correspondence, and maintained a proprietary database
Education
2008 AHEC, Lawrence, MA Certified Medical Interpreter
2010 Northern Essex Community College, Haverhill, MA: A.S, Business Management
St. Joseph College, Standish, ME: B.S. Business Admin. Degree- currently enrolled
Languages: Fluent in Spanish
References: References are available on request