Customer Service Engineer
Resume:
MARQUES K. WHEELER
**** **** ****** **. *********, GA 30294 404-***-**** mobile 770-***-**** home
**********@*****.***
SUMMARY
Analytical, results-oriented Finance professional with a proven record of leadership, negotiation and problem resolution
abilities. Successfully planned, administered and executed projects that created cost savings and budget compliance. Extensive
knowledge of human resources practices, payroll preparation and awareness of wage and labor laws.
Areas of strength include:
Detail Oriented Organizational Skills Works Independently and in a Team Setting Outstanding Communicator Budget
Management Time Management Skills Accounts Receivable Accounts Payable Payroll Preparation
EDUCATION
Master of Business Administration, Management
Strayer University, Atlanta, Ga
GPA (3.14)
Expected graduation date: 9/2014
Bachelor of Science, Finance 05/2013
Strayer University, Atlanta, Ga
Associate of Arts, Accounting 04/2012
Strayer University, Atlanta, Ga
Administrative Certificate 10/2002
US Army Administrative Specialist School, Fort Jackson, SC
COMPUTER SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint, Access) Peachtree Accounting Oracle Various Government Systems
PROFESSIONAL EXPERIENCE
Tax/Finance Professional, WHEELER TAX AND ACCOUNTING SERVICES
Ellenwood, GA January 2012 – present
• Creates tax savings for individuals/businesses through the efficient computation and processing of state and federal
taxes
• Forecasts revenue and eliminate expense for small businesses reports for clients
• Processes payroll with minimal errors by utilizing basic awareness of wage/labor laws for small businesses
• Recommends financial actions by analyzing accounting options
Pathway Intern, DEPARTMENT OF HOMELAND SECURITY
**********@*****.***
Atlanta, GA May 2013 – May 2
RESUME – MARQUES K. WHEELER
P a g e 2
• Executed excellent customer service while responding to inquiries verbally and/or in writing
• Processed human resource documentation and maintain confidential personnel and case files
• Assisted with the efficient and timely preparation of payroll documents
• Exercised proficient problem resolution abilities by providing information to applicants regarding the status of their
case
• Prescreened applications for accuracy, schedule appointments and manage correspondences to assess U.S.
Citizenship readiness
Armed Security Officer, WALDEN SECURITY
Atlanta, GA May 2008 – December 2013
• Protected the security of roughly 600 public health employees (CDC)
• Observes and reports incidents at an assigned client site
• Inspect security protection devices and fire control equipment
• Provide for safety and security of personnel and property
• Preserves order and acts to enforce regulations and directives for the site pertaining to the safety and security of
personnel and visitors on the CDC’s premises
• Determines the suitability and security eligibility of individuals for entry and retention in sensitive and non-sensitive
positions
Administrative Specialist, 265TH ENGINEER GROUP
Fort Stewart, GA May 2002 – January
2008
• Prepared and maintained controlled suspense documents
• Managed operating budget of an excess of $1,000,000
• Prepared payroll in compliance with current wage and labor laws
• Coordinated with internal and external staff in regards to the most efficient use of men, money and materials
• Oversaw contract negotiations with other government agencies and private organizations
• Maintained personnel files and procured office supplies for unit, as necessary
Intelligence Research Analyst (Operation Iraqi Freedom), 265TH ENGINEER GROUP
Talil, Iraq February 2003 – April
2004
• Performed weekly preliminary research, analysis, and evaluation intelligence data based on technical details and
coverage based on technical details and coverage
• Assisted in establishing and maintaining systematic, cross-referenced intelligence reports, records, and files
• Determined appropriate actions for acquiring intelligence information which resulted in distribution sensitive
intelligence reports
• Evaluated, processed, and made proposals or recommendations for unit changes
Contact this candidate