Manager Service
Resume:
ROBERT CRESPO
North Babylon, New York 11703
******.********@*******.***
SUMMARY
Hands on management professional with extensive experience in managing technical service
departments and operations.Responsible for full profit and loss of department, productivity,
training and inventory. Excellent communication skills working with administration and operation of
air conditioning and heating installation/maintenance departments,colleagues and customers in all
phases of business.
PROFESSIONAL EXPERIENCE
YORK INTERNATIONAL CORPORATION, Melville, NY 2010-2011
Territory Manager
Serviced assigned clients in Brooklyn and Staten Island for all York and associated Heating and
air conditioning equipment sales.
TRANE COMMERCIAL SERVICES, New York, NY 2009-2010
Area Service Manager
Full profit and loss responsibility for commercial service and installations in Upper Manhattan,
Bronx and WestchesterTerritory.
JOHNSON CONTROLS, Milwaukee, WI 2006–2008
Territory Manager
Full profit and loss responsibility for National Account Clients including70 Gap stores, 1100
NEXTEL communication towers, and 200+ CVS drugstores in the New York City and Long Island
regions.
LANE VALENTE INDUSTRIES, Farmingdale, NY 2005 – 2006
Senior Client Account Manager
Responsible for services, estimates and billings for three largest national retail clients. (2200
Bridgestone Tire, 200 Circuit City and more than 500 Blockbuster locations).Negotiated with all
sub-contractors serving these stores throughout the United States.
HERITAGE MECHANICAL/EMCOR, Deer Park, NY 2001 – 2005
Account Manager
Handled all phases of customer relations including contract negotiations, complaint resolution,
estimates and accounts receivables. Redesigned, estimated, sold and project managed a
$750,000 air conditioning project for The WEBB Institute, Seacliff New York Campus.
CARRIER COMMERCIAL SERVICES, Hicksville, NY 1999 - 2001
Area Service Representative
Re-established communications with existing customers including Town of Babylon and local area
hospitals. Designed and sold air conditioning system for Entemann’s donut assembly line
including controls.
EDUCATION
Associates Degree in Business Administration, Suffolk County Community College
United States Navy Submarine Service
CERTIFICATES
EPA Refrigerant Certification – Universal Type
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