Human Resources Customer Service

KYM BETTIES

P.O. Box **** *********@*****.***

Forney, TX 75126, United States 678-***-****

SUMMARY

Graduate student seeking a full-time entry-level position where I am able to assist in a challenging environment and gain

experience in working as part of a phenomenal team. I am proficient in Microsoft Office:

Word, Excel, Access, PowerPoint, Outlook, QuickBooks and Workday HRIS.

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Human Resources Knowledge of Federal/State Employment Law

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Employee and Labor Relations Compensation

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Problem Solving/Conflict Resolution Team Building/Negotiation

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Staffing and Recruiting Strategic and Organizational Planning

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Training and Development Great written and verbal communication skills

EDUCATION

Kaplan University, Davenport, Iowa, United States

Masters of Business Administration

Completion date, July 2014

GPA 3.90

Kaplan University, Davenport, Iowa, United States

Bachelors of Science - Business Administration (Human Resources)

Graduated Cum Laude - GPA 3.60, October 2012

Presidents and Dean’s Lists

PROFESSIONAL EXPERIENCE

Contract opportunities held under Office team Staffing 2011-2014

Exceptional Restaurant Company, Buford, Georgia

Human Resources Administrator (1/2014-5/2014) - contractor

• Processed new hires

• Answered employee requests and questions

• Prepared benefit enrollments for new hires

• Handled recruitment processes and telephone interviews

• Verified I-9 documentation utilizing E-Verify

• Submitted background checks, assessments, & verified references

• Assisted payroll with various functions

• Prepared forms in the Wufoo system; i.e. corrective action, candidate tracking & performance reviews

• Facilitated New Hire Onboarding Processes, Efficient Hire, and WOTC (work opportunity tax credit)

• Processed hiring, terminations, workers compensation, and FMLA

• Communicated with the Georgia Department of Labor regarding unemployment claims

• Prepared offer and termination letters as well as separation notices for GDOL

• Scheduled meetings and interviews for management

• Filed, Scanned, photocopied, & faxed documents and other clerical functions

• Utilized the Sage ERP MAS 90 and Corvirtus HRIS/Payroll Systems

McNaughton-McKay Electric Company, Norcross, Georgia

Receptionist (11/2013-1/2014) - contractor

• Answered and routed main switchboard calls to the designated employees

• Scanned Pick Ticket and Warehouse purchase orders into the system on a daily basis

• Assisted the General Manager and other Executives with small projects

• Assisted Accounting department when needed

Concurrent, Duluth, Georgia

HR Administrative Coordinator (2/2013-3/2013) - contractor

• Arranged and set up travel for top executives

• Maintained executives’ calendars

• Assisted the CEO’s Secretary with meeting/conference set ups

• Created and maintained the weekly VS Sales & Marketing Report

• Verified and entered travel and expenses in the iccur system

• Assisted the human resources manager with various tasks

Elekta Healthcare, Inc., Atlanta, Georgia

Human Resources Assistant (11/2012-1/2013) - contractor

• Organized and maintained training and confidential personnel files for all employees

• Utilized the Workday Human Resources Information System (HRIS) to verify, update and correct employees’ confidential

information (salaries and titles)

• Assisted the Senior recruiter with gathering human resources information

• Worked on various human resources projects on a daily basis

• Assisted with employee relations

• Ordered supplies for the human resources department

Wegman Associates, Inc., Norcross, Georgia

Accounting Specialist (8/2011-10/2011) - contractor

• Reviewed time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.

• Processed paperwork for new employees and entered employee information into the payroll system.

• Processed and issued employee paychecks and statements of earnings and deductions.

Housing Authority of DeKalb County, Decatur, Georgia

Administrative Documents Clerk (9/2008-5/2011) - Full-time employee

• Kept records of materials filed or removed using logbooks and/or computers.

• Modified, improved and implemented new filing systems; as well as designed forms related to filing systems.

• Performed periodic inspections of materials and files in order to ensure correct placement, legibility, and proper condition.

Central Arizona Project, Phoenix, Arizona

Administrative Specialist (5/2008-8/2008) - contractor

• Prepared invoices, reports, memos, letters, and other documents, using word, spreadsheets, and presentation software.

• Conducted research, compiled data, and prepared documents for presentations by the executive team.

City of Surprise Government, Surprise, Arizona, United States

Human Resources Administrator (1/2008-5/2008) - contractor

• Maintained personnel documents, consisting of staffing, recruitment, training and development, grievances, performance

evaluations, compensation and leaves of absence (FMLA)

• Entered payroll and assisted with the hiring and termination process

• Reviewed and processed employment resumes and applications for qualified or eligible candidates

• Arranged the advertisements and postings of job vacancies

• Provided assistance in administering employee benefits packages and worker's compensation

• Prepared badges, passes, and identification cards for all employees and visitors

AWARDS/ACHIEVEMENTS

Security Clearances for Department of Justice and the Voices of America International Broadcasting Division – Washington,

DC Volunteer programming at Georgia Public Broadcasting Awarded the prestigious Donald J. Smith award for Outstanding

Employee Achievement, achievement pins and stock shares; along with several customer service awards, safety awards, campaign

manager award and the management award at Safeway Dale Carnegie for Public Speaking

MEMBERSHIPS/VOLUNTEER/ORGANIZATIONS

Society for Human Resource Management (SHRM) membership in good standing Kaplanomics Student Organization

Gamma Chi Theta (Coed Business Fraternity) Kaplan Alumni Connections Boy Scouts of America Race for the Cure

Breast Cancer Walk & Relay for Life Masters Car Club USBC membership – bowling league

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