Customer Service Sales

DUSTIN H. SMITH

714-***-**** ********@*****.***

Objective

To obtain a position in which my managerial, sales, and customer service skill sets can be used and enriched to its

fullest potential. Coupling my skill sets with a company that is proven, I fully intend to meet and exceed all objectives

outlined, with the goal of earning a position in upper management.

Experience

Dubitec America, Inc, Senior Buyer 08/2011-Present

Obtain and find new clients. Maintain and care for sales of over 70 active clients in WA, OR, CA, AZ, NV, MO,

TX, GA, ID. Customer service, Purchasing of scrap and bailed plastic. Obtain weekly market price through vast

network of sellers, buyers, and end users. Broker international trade through sale and shipment abroad. Managing

from point of contact to shipment being completed on a monthly basis. Creating and issuing sales requests on daily

basis. Traveling to client locations on a weekly basis. Consistently meeting or exceeding sales goal provided by

management. Consistently top lead salesmen. Obtained 21 new clients and resurrected 13 previously non-

performing accounts. Trained all assistant buyers and successfully transitioned assistant buyers into leading junior

buyers

Parker Elliott, Client Services 06/2004–10/2009

Customer service with current clients. Obtaining new sales with current clients. Obtain new clients. Advise clients

during collection process. Recruiting and hiring for Marketing Department. Training for Sales. Responsible for

obtaining new accounts. Managing day to day operations

Housing Assistance, Sales Representative 01/2004-06/2004

Customer Service. Advising clients on maintaining mortgage payments on time. Qualify possible clients. Create

offers with underwriter

Pet Supply, Store Manager 01/2001-12/2004

Open and close store. Cash Management. Responsible for deposits. Order supply for store and work with vendors.

Scheduling, creating and managing special orders. Sales, Training, Stocking, Customer assistance, House calls

Sea Schwinn, Assistant Store Manager 06/1998-01/2001

Sales, Opening and closing store. Cash management. Responsible for deposits. Scheduling. Stocking. Managing

service department. Responsible for creating and managing special orders. Inform customers of order and/or repairs

completed

Education

California State University, Chico - Bachelors of Science in Business Administration

Skills

Knowledge of Microsoft Office, Max OS X, Adobe, various CRM databases

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