Manager Quality

Dr. Richard W. Davenport 407-***-****

*******.*.***********@*****.***

**** *** **** *****

Orlando, FL 32832

CAREER SUMMARY

Veteran professional with 7+ years Design Build Quality experience, 20+ years Systems

Engineering experience, and a unique combination of technical experience, managerial experience,

and business leadership. Well versed in the entire Systems Development Life Cycle (SDLC).

Skilled at improving company standard processes, using information collected from operations and

then applying problem solving techniques. Proficient at training personnel in updated processes

and work procedures.

PROFESSIONAL EXPERIENCE

Quality Engineer; Independent Contractor, Orlando FL 5/13 Present

• Provide Quality Engineering/Quality Assurance advice to small and mid size businesses via

SDLC

• Managed corrective action program

• Advise selection of a Quality Management System

• Provided analysis of Government Acceptance tests, analysis of multi company Quality Assurance

Plans, and documented company processes

Quality Manager; M.C. Dean, Stuttgart Germany 5/09 – 5/13

• Implement Design and Installation Quality Processes that reduced the time to review technical

design drawings from 3 5 days to 5 hours thereby increasing profit on projects on Firm Fixed

Price Delivery Orders

• Serve as European lead to design and execute Company CMMI and ISO certification and audit

process to increase business opportunities

• Train junior Design Engineers to “do it right the first time” thereby reducing rework and increasing

project profit on Firm Fixed Price Delivery Orders

• Lead a team to determine quality improvement parameters by identifying statistical methods

relevant to design processes.

• Lead a team to conduct root cause and risk analyses; corrective action and Review Boards

• Implement Quality Management System to include requirements, design, and execution via SDLC

• Develop policies, processes, and procedures for Quality via PMLC and SDLC

Engineering Manager; Gemini Industries, Orlando FL 10/07 – 03/09

• Program Manager conducting in depth Live, Virtual, Constructive (LVC) software modeling and

simulation analysis (Common Environment Systems Requirement Document) via PMLC

• Develop and present compelling presentations that produce leader and customer sponsorship

(additional funding for a broader look at future integration of LVC Training)

Dr. Richard W. Davenport 2

• Deliver customer winning LVC solutions (Mission Training and Preparation Roadmap

Implementation Plan)

• Establish company’s first Orlando office to support expanding operations. Responsible for bed

down of company’s new Orlando team

Senior Program Manager; ESS, Inc, Orlando FL 10/02 – 10/07

• Elicit, analyze, validate, and communicate customer needs, expectations, and constraints on

complex multi organization program (Joint Simulation System) via PMLC

• Design, develop and execute hardware and software programs that predictably transition new

technologies and processes. Examples include:

Training and command aspects of the $1B+ Distributed Mission Operations program

•

$5M+ Advanced Interactive Training Technology for Joint Regional Training Facility

•

$10M+ of additional funding for multiple programs, data standardization initiative for Air Force Modeling &

•

Simulation Training Toolkit

Joint National Training Capabilities

•

Directed Energy

•

• Committee member that introduced Serious Games Venue to I/ITSEC

• Effectively represent company and clients as the senior voting member representing Air Force on

multiple $100M+ program decision bodies

Senior Systems Engineer; Titan Systems, Orlando FL 8/98 10/02

• Established company’s first Orlando office to support expanding operations. Responsible for bed

down of company’s new Orlando team

• Produce $2M+ in new business while managing the daily operations of a diverse team of systems

engineers

• Elicit, analyze, validate, and communicate customer needs, expectations, and constraints on

complex multi organization LVC programs (Joint Simulation System) via PMLC

Senior Systems Analyst; Universal Systems and Technology, Inc., Orlando FL 11/96 – 08/98

• Conduct in depth modeling and simulation analyses including needs assessment and

requirements development for the $2M+ Range Instrumentation

• Elicit, analyze, validate, and communicate customer needs, expectations, and constraints on

complex multi organization program (Joint Simulation System) via PMLC and SDLC

• Provide Quality Control to circuit board, system, and subsystem assembly line

• Conduct work flow analysis to improve quality and production costs

Project Manager; The CENTECH Group, Inc., Orlando FLO 10/95 11/96

• Develop Software and Installation Quality processes and inspections

• Design, develop and execute programs that predictably transition new technologies and

processes for the $1B+ PEO STRI Information Technology Upgrade and Army Distance Learning

Network

Product Manager; MEGAsoft, Inc., Orlando FL 11/93 10/95

Dr. Richard W. Davenport 3

• Design, develop and execute programs that predictably introduce products for high speed,

transaction intensive environments

• Develop and implement processes to meet quality demands in design, scheduling, finance, and

production

Officer, United States Marine Corps 1974 1993

• Career Marine Aviation, Airborne Electronic Warfare Officer, Leader, Commander, Staff Officer,

Operator, Planner, Briefer of Senior Executives

• Hardware and Software expertise, Network Administrator on C4I Systems

EDUCATION

PhD Industrial Engineering, University of Central Florida

MS Electrical Engineering, MS Electronic Warfare Systems Technology, Naval Postgraduate School

BS Oceanography, US Naval Academy

CERTIFICATIONS

TS/SCI Six Sigma CMMI/ISO 9001:2008

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