Manager Project
Resume:
Louie Moment
Houston, Texas 77086
Cell: (281) 827 – 4280
***********@***.***
Summary of Qualifications
An energetic, self-motivated and a very quick learner with Microsoft Certified MCSE in SharePoint Server 2013 and
Microsoft Certified MCSA in Windows Server 2012.
Assist with various projects and resolve IT issues included Helpdesk and end
user support.
Perform User Access Management (UAM) and Security Administration and Support helpdesk using Remedy software.
Hand on and trained in setting up virtual lab for Microsoft Hyper-V Server
and VMware environment for:
• Windows Server 2012 Hyper-V
• System Center 2012 Configuration Manager
• System Center Data Protection Manager 2010
• Microsoft Exchange 2010 - 2013
• SharePoint 2010 – 2013 Configuring and Administrator
• Windows Server 2008 - 2012 Enterprise Administrator
• SQL Server 2008 - 2012 Administration
• MS Windows Intune Endpoint Protection
• Windows 7 Deployment using WAIK, ImageX, WinPE, MDT, WDS and SCCM
Education
Master’s Degree 05/2000 Tarleton State University Central Texas
Management Information Systems GPA 4.0
Bachelor’s Degree 12/1998 University of Central Texas
Computer Science GPA 3.89
Associate’s Degree 05/1997 Central Texas College
Business Programmer Analyst GPA 3.80
Certifications
Microsoft Certified MCSE - SharePoint Server 2013 05/09/2014
Microsoft Certified MCSA - Windows Server 2012 11/25/2013
Microsoft Certified Professional (MCP) 08/20/2013
CompTIA A+ Certified 12/30/2000
Employment Experience
Smart Body Chiropractic & Wellness 03/2011 – Present
Administrator / Technology Specialist
Administrator of Windows Server 2008 R2 (DNS, DHCP, AD) and administrator of Microsoft Windows Intune
Endpoint Protection. Maintenance and support equipment such as desktops, laptops/tablets and smartphone. Provide
remote helpdesk and support to company and end users.
Interface EAP 06/2005 – 03/2011
Information Technology Specialist
Responsible for all decisions related to the upkeep and maintenance of network servers (PDC/SQL/Terminal Server),
servers support equipment, desktops/laptops, software updates and licenses, monitors security and Active Directory
user accounts; Maintains office equipment including the telephone system, VOIP, PBX, printers, fax machines,
copiers, postage machine, Cisco Switch, Remote Desktop, VPN and etc. FTP administrator, ACD and Tracer
administrator, Netphone, FileZilla, NetworkEmanager, StratagyES, and Sonicwall. Server’s backup using Symantec
Backup exec and Symantec Antivirus Endpoint.
1 Moment Computer Services 12/2004 – Present
Consultant / Technology Specialist
Hand on and trained on setting up virtual lab for Windows Server 2012 Hyper-V, System Center 2012 Configuration
Manager, System Center Data Protection Manager 2010, MS Exchange 2010 - 2013, SharePoint 2010 – 2013
Configuring and Administrator, Windows Server 2008 - 2012 Enterprise Administrator, SQL Server 2008 – 2012
Administration, Microsoft Server Virtualization (VMM, SCVMM, RDS, RemoteApp and High Availability for Server
Virtualization), VMware vSphere 5, MS Forefront Endpoint Protection, MS Windows Intune Endpoint Protection in
the Microsoft Hyper-V Server and VMware environment. Windows 7 Deployment training using WAIK, ImageX,
WinPE, MDT, WDS and SCCM. Provide Computer repairs, services and advance hardware troubleshooting down to
the board level to individual and small businesses. Consulting and respond to user questions as well as recommend
improvements.
Triarch Industries Inc. 06/2000 – 12/2004
Computer Systems Administrator
Protecting and maintaining company computer Servers and Intranet Systems: Novell NetWare Server, Zetafax Server,
Microsoft Access database Server, Modem Server, Print Servers and Backup using Cheyenne ARCserver.
Administration of NDS, Administration of GroupWise, creations and permissions of user and group accounts, install
software packages, investigate, modify or repair microcomputer and peripheral components. Creating and updated MS
Access DB forms and reports. Providing helpdesk and training to system user in house and remote access. Maintaining
and inventories of computer assets. Build relationships with vendors and others consultants, MIS purchasing and MIS
budgeting. Also, maintaining and upgrading workstations using Norton Ghost and editing company Website using FTP
and web editor software and maintaining and updating Norton Antivirus Corporate.
Tarleton State University 12/1999 – 05/2000
Graduate Assistant
Assist Professors and computer labs in maintaining and connecting distance-learning labs using VTEL SYSTEM and
TANDBERG SYSTEM. Troubleshoot and resolve complex desktop operating system and application issues. Provide
coaching and support to students in the labs.
Alpha Prompt Computers 05/1999 – 05/2000
Computer Technician
Experiences in building, repairing, configure, set up and diagnose of PC. Perform advanced hardware troubleshooting
down to the board level. Troubleshoot and respond to user questions as well as recommend improvements. Provide PC
hardware and software support services at the client site.
University of Central Texas 05/1997 – 12/1999
Computer Lab Manager
Assists students, staff, faculty, and Network Administrator in daily operations. Performs intermediate and advanced
troubleshooting, maintaining and upgrading 350 to 400 workstations using Norton Ghost. Configures systems, install
software, hardware and peripherals in a network (NT and Novell) environment. Experience in LAN operating systems,
topologies, and media. Experiences with multi-platform computing. Work in the team environment.
Project Experience
Hewlett Packard/MCI Project: User Access Management (UAM) and Security Administration and Support helpdesk
for MCI to resolve trouble tickets - Duties include configuration, installation, troubleshooting, supporting Active
Directory and support via phone. Create, assign and track Problem/service request tickets. Perform first level problem
resolution. Perform user management on all systems using Remedy software.
Dell Server Racks Project: Working with Unisys project manager to setup and installed 60 Dell Server racks for
enterprise data center at St. Luke’s Episcopal Hospital in downtown Houston, TX.
MS Access Project: Developed a database system to record and search information
about jobs, sample, price quote, order, purchase order, customers,
representative, and vendor. It has the capability to add, change, and delete
transactions and sort and search for the data in the database file. It has the
capability to queries, print, print preview of reports for orders, invoices,
jobs, customers, and other reports in the database.
Visual Basic Project: The Check Register Database project program designed to
help and maintain a personal check accounts. It has the capability to add,
change, and delete transactions and sort and search for the check in the database
file.
Oracle Project: Developed and designed a relational database by created tables
and objects to support, modify, retrieve, and manage data using SQL plus and
PL/SQL within the Oracle environment. Interface with Developer/2000 to create
Oracle Forms and Oracle Reports.
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