Customer Service Quality Control

Dear Sir or Madame,

My name is Tanya Dee Edmondson. I graduated May 2014 from Cleveland

Community College in Electronics Engineering Technology and Electrical /

Electronic Technology programs. I have completed the Basic Electronics,

Industrial Electronics and Digital Electronics Certificate programs. I was

awarded National Engaged Leader in April of 2013. I am a member of The

National Society of Leadership and Success, and Phi Theta Kappa honor

societies. I am applying to your company to share my extensive skills and

qualifications.

My work history includes a variety of experience. I have worked

individually and in a team environment ranging from being self employed to

working assembly, manufacturing, production, and I have management, and 15

years customer service experience. I started working on cars when I was 11.

I found my passion lies in engineering and troubleshooting.

My work history includes a variety of skills. I have administrative

skills with computers and networks. I am proficient in using the internet

for research. I am proficient in Microsoft office, word processing, and

excel. In manufacturing and production I have worked with assembly line

parts, set up, carton sealing, machine set up and operation, and special

projects. I have skills working with raw materials, production processes,

quality control, costs and techniques for maximizing the effective

manufacture and distribution of goods. Through my education I have worked

with PLC's including programming, AutoCAD, Oscilloscope, Electrical Wiring,

Motor Controls, AC/DC Analysis, and Robotics.

I am looking for a good company that offers internal advancement for

growth opportunities as my skills and qualifications grow, and I am better

able to serve the company.

Tanya Dee Edmondson

2005A BARKER BLVD ?SHELBY, NC, 28152? 704-***-****

Profile

I am well-organized and efficient with a demonstrated record of high

performance standards. I have the ability to quickly learn new procedures

and gain new skills. I am results oriented with the ability to handle

multiple tasks. I work well individually or in a team environment with

minimal supervision. I have skills in de-escalation, communication,

organization, team work, working with the public, time management, and

interpersonal skills.

Summary of Qualifications

. HANDLED ASSEMBLY LINE PARTS AND SETUP, CARTON SEALING, AND SPECIAL

PROJECTS.

. Setup and run automatic cup weight machine. Mold and inspect brake

pads.

. Input, chart and graph SPC data according to control specification,

change molds and setup press. Lift raw materials, finished

products, and packed items. Knowledge of raw materials, production

processes, quality control, costs

. Work with PLC, AutoCAD, Oscilloscope, Electrical Wiring, Motor

Controls, AC/DC Analysis, Auto Mechanics, Robotics, Refrigeration,

Instrumentation, Welding, Photovoltaic, Hydraulics, and Pneumatics

. Proficient in computer network administration, operations and

software -Microsoft Office, Outlook email, PowerPoint, and MS

Employment History

. FEW'S EMPORIUM, SHELBY, NC, 7/2013-1/2014

ASSISTANT MANAGER

. CLEVELAND COMMUNITY COLLEGE, SHELBY, NC, 9/2012-PRESENT

LAB TECHNICIAN, ASSISTANT NETWORK ADMINISTRATOR,

SUBSTITUTE TEACHER

. SPRINT, CHARLOTTE, NC

BUSINESS CARE RETENTION SPECIALIST, 9/2004-6/2010

. SPHERION/SPRINT, CHARLOTTE, NC

CUSTOMER CARE SPECIALIST, 3/2004-9/2004

EDUCATION

. GRADUATED CLEVELAND COMMUNITY COLLEGE, SHELBY, NC, 5/2014

ELECTRONICS ENGINEERING TECHNOLOGY,

ELECTRICAL / ELECTRONIC TECHNOLOGY

BASIC ELECTRONICS CERTIFICATE

DIGITAL ELECTRONICS CERTIFICATE

INDUSTRIAL ELECTRONICS CERTIFICATE

. GOLD LEVEL CAREER READINESS CERTIFICATE, 6/ 2012

. THE NATIONAL SOCIETY OF LEADERSHIP AND SUCCESS, 7/2012

. National Engage Leader Award, 4/2013

. Nominated into Phi Theta Kappa Honor Society 10/2012

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate