Wontae' G. Dancer-Paige

Float Manager

Belton, MO

acer6o@r.postjobfree.com - 816-***-****

WORK EXPERIENCE

Night Auditor

Hilton Worldwide - Overland Park, KS

Responsibilities

Provide guest with assurance by excellent customer service and security

Assures accurate account ledgers for room rate and tax and close folios for the close of business

Helps along account to assure books and ledgers for daily reports on the fiscal day, also assist nightly guest

with request and assist in accounts receivables

Run daily management reports off the PMS systems(food and beverage, rooms and gift shop

Manger

JCP Foundry Big and Tall - Overland Park, KS - June 2012 to February 2013

• Provide customer service skills in providing answers in regards to sizing, alteration needs and picking the

correct clothes for the client in their everyday activities

• Do opening and closing procedures such as: provide reports, faxing employee productivity and retrieving

information to set the store on track for the current day and week

• Set and obtain goals so that the team can achieve greater skills through selling and retrieving the customers

trust

• Float to other stores and provide task to other teams as well

• Maintain the stores to maximum quality so that it is functional for the following day

Breakfast Attendant

Fairfield Inn Suites-Marriott - Lees Summit, MO - June 2012 to November 2012

Breakfast attendants have many duties to perform during a shift. Main duties include setting up and breaking

down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals and bakery items

remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in

preparation for the next day. This may include replenishing silverware, sugar caddies and condiments, light to

moderate food preparation, refilling beverage containers, mopping, wiping and sweeping. If the hotel breakfast

is full service, the attendant may perform duties similar to those of a restaurant waiter or busboy such as

attending to special food orders or needs of the guests, clearing dirty plates from tables, relaying customer

needs to the kitchen and providing or refilling drinks.

Float Manager

ACA - July 2007 to July 2012

Empathized with clients while maintaining the best interest of the customer and company

• Assisted in month end closing reports

• Monitored and collected payment on accounts past due and current

• Assured customer privacy and confidentiality

• Prepared and processed account payable checks, and ACH payments

• Maintained the stability and reputation of the store by complying with legal requirements

Assistant Manager

Rainbow Clothing Stores - July 2005 to July 2007

Handled cash register, deposited monies to bank and cashed employee checks

• Routinely walked the sales floor, talking to peers and customers, identifying and resolving issues

• Open and Closed stores at multiple locations (key holder)

• Protected employees and customers by providing a safe and clean store environment

• Managed and motivated a team to increase sales and ensure efficiency

• Supervised Inventory with low loss prevention

• organized special promotions, displays and events

EDUCATION

AAS in Business Management

Longview Communtiy College - Lees Summity MO

2004 to 2006

A.A. in Liberal Arts

Metropolitan Community College-Longview - Kansas City, MO

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