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Customer Service Administrative Assistant

Location:
United States
Posted:
June 29, 2014

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Resume:

Shawntaria Burden

*** ******* ****** *** ***

Statesboro, GA 30458

229-***-****

*******@***************.***

OBJECTIVE

Friendly, outgoing individual seeks to provide assistance to others as the

Payroll Assistant at CorTech International of Sandy Springs, GA.

EDUCATION

Georgia Southern University, Statesboro, GA

May 2014

Bachelor of Science in Mathematics

WORK EXPERIENCE

Georgia Southern University: Mathematical Sciences, Statesboro, GA

October 2013-May 2014

Peer Leader

. Assists students in mathematics up to Calculus II, and higher levels

if known.

. Administers scheduled tests for students in the Math Lab.

. Provides guidance to underclassmen interested in higher level

mathematics.

Georgia Southern University: Mathematical Sciences, Statesboro, GA

June 2013-May 2014

Administrative Assistant

. Makes copies, files, answers phone, and performs any other

administrative duties assigned.

. Delivers important documents to the Dean of Students of Mathematics

and other important figures.

. Distributes, collects, and files quarterly faculty evaluations.

Science Technology Engineering and Math (STEM) Program, Statesboro, GA

September 2013

Trainer/Tutor

. Trained 16-32 pre-service math educators evenly distributed to 8-10

booths.

. Set up booths and activities used to teach significant mathematics

materials.

. Monitored trained staff to ensure competency prior to presenting the

mathematical concept.

Murphy USA, Statesboro, GA

November 2011-January 2013

Assistant Manager/ Lead Cashier

. Handled financial transactions, maintained proper drawer amount, and

calculated bank deposit before depositing.

. Performed great customer service by personalizing the needs of

customers; established relationships to improve retention rates as

well as expand clientele base.

. Recorded daily sales, counted inventory to ensure balance with sales,

and sent daily paperwork to corporate.

. Resolved conflicts involving customers, employees, and vendors by

providing friendly service, assistance, and solutions while

maintaining company protocol.

EXTRACURRICULAR EXPERIENCE

Mathematical Association of America, Project Director

Georgia Mathematics Conference, Attendee and Volunteer

Tutor, Community Service

Tutoring elderly/anyone, including students in local public schools,

in need in the mathematics area.

REFERENCES

Dr. Anthony Chappell, Cardiologist

Southeastern Cardiovascular

912-***-****

Pamela Clark, Manager

Murphy USA

912-***-****

Patricia Rempe, Administrative Assistant

Georgia Southern University

912-***-****



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