Customer Service Sales

**** *** **. ** ********** DC *****

.202-***-****. *********@*****.***.

Education Internships

The University of Oklahoma Women’s Outreach, Graphic Design

Major: MDS/Artistic Expression&Social Issues Fall 2012

Fred Jones Jr Museum of Art, Retail Management

Minor: African American Studies

Fall 2012

Graduation Date: May 2013

Employment History

Front Desk Attendant The University of Oklahoma

Sales Associate Urban Outfitters

Aug.2012- May2013

Aug.2013-Present

Norman, OK

Washington, DC

At the

Provided customer service as personal stylist,

Prepared the Center for use by groups at the

consultant, etc.Built genuine relationships with customers

Henderson-Tolson Cultural Center. Made contact with

by determining the customer’s needs and offered suggestions

the group's coordinator to assist with their use of the facilities

and alternatives. Offered to locate out of stock product from

. Assured that Center furnishings and equipment were

direct or from another store. Assisted in maintaining store

properly used. Attended to the security of the facilities; properly

merchandising and operational standards.Maintained a high level

handled accidents, injuries and other emergencies as they arose.

of awareness and concern for Loss Prevention. Facilitated the zones

Responsible for, and assisting the groups, in observing health

of the floor based on business needs and ensured a positive

and safety procedures and all city, county, state and federal policies

final impression of customer care at the cash wrap by

and regulations; performed other duties as assigned.

Resident Representative aka:Virginia Square

Graphic Designer The University of Oklahoma

Mar.2014- May2014

Jun.2012- May2013

Arlimgton, VA Norman, OK

Welcomed and registered guests, Responds to a wide Worked directly with associates in the university’s Women’s

variety of guest requests by accurately assessing Outreach Center and Office of Student Life to create promotional materials, including but not limited to: standard size posters, table tints, t-shirt designs,

the guest needs and requests and then adding personal

napkin inserts, event programs and drawdown banners for various

recommendations and touches to achieve maximum customer

campus events like the university’s production of The

satisfaction while complying with all aka policies. Vagina Monologues. Within this opportunity I also designed

promotional materials for The Komen Breast Cancer

Writing Consultant The University of Oklahoma Foundation and the LGBTQ community.

Aug.2012- May2013

Norman, OK Team Leader District Dept. of the Environment

Assisted the University in its mission to help create an Jun.2010-Aug.2010

environment that encourages and supports student learning Washington, DC

and development. Worked with student writers and their texts to Supervised and trained a team (12) of local youth as we

help them become familiar with the techniques that successful completed various city clean-up projects; built team spirit and

writers use to plan,draft, revise, and edit written documents. Assessed mentored team members.Worked with site and ward managers to

attitudes about writing and set goals for consultations while resolve conflicts, ensured work site safety, assisted team members

participatingin training workshops, special projects and with educational programs. Facilitated field-based work such as, removal

staff meetings of trash from parks/neighborhoods, graffiti abatement, tree planting,

and the beautification of community projects.

Activities

Delta Sigma Theta Sorority Inc., Freelance Make-Up Artistry, Fashion & Graphic Design

Skills

Strong Writing Skills -Excellent Verbal Skills - Microsoft Word - Microsoft Excel - Microsoft PowerPoint

Adobe Photoshop - Adobe Illustrator - Adobe InDesign

Past leadership

- OU Integrity Council Peer Educator/Concilor/Assistant Vice Chair of Legacy -

Gamma Beta Phi Honors Fraternity Secretary -

BBBS of America Mentor/Volunteer - OK NAACP Youth and College VP - OU NAACP Chapter President

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