Customer Service Real Estate

Location:

Posted:

June 29, 2014

Ruby Parker

CAREER OBJECTIVE: To obtain a support position in a law firm

EDUCATION:

Northwestern College * Associate in Applied Science Degree * Paralegal * ABA approved

program GPA 3.60/4.00 Graduation: June 2008

Prairie State College * Real Estate Transactions * Grade 96% * Licensed 2003

SKILLS/QUALIFICATIONS:

Typing 50 WPM * Microsoft Office including Word, Excel, Outlook * CM/ECF Certified *

Multi-line telephone* Faxing * Filing * Copiers * Scanners * Internet * Lexis-Nexis * West Law

* Multiple Listing Service

EXPERIENCE:

Self Employed Maid: 2006-present

• Cleaning and sanitizing kitchen * Cleaning and sanitizing bathrooms * Vacuuming * Dusting

Levy Restaurants: Wrigley Field, Chicago, IL

Concessions Department

April 2012 – September 2012 (Approximately 6 month’s part-time seasonal employee)

Cashier and Customer Service

• Ran the cash register and waited on customers

Prudential Partners Real Estate: Flossmoor, IL

Receptionist/Administrative Assistant/Real Estate Agent:

2003-2006

• Produced $500,000 in successful sales

• Handled clients, complex situations and resolved problems

• Read, analyzed and interpreted data in order to effectively present information and respond to

question

• Answered and transferred inbound telephone calls

• Received and directed visitors and clients

• Prepared responses to correspondence containing routine inquiries

• Performed general clerical duties including photocopying, fax and mailing

• Maintained electronic and hard copy filing system

• Retrieved documents from filing system

• Handled requests for information and data

• Prepared written responses to routine inquiries

• Maintained office supply inventories

• Coordinated maintenance of office equipment

Crystal Palace Hair Salon: Chicago Heights, IL

Receptionist: Summer of 2005

• Greeted customers, answered telephones, scheduled appointments

REFERENCES: Available upon request