Project Engineer

Satyajit Bhattacharya, SAFe, CSM

********.************@*****.***

Phone: 267-***-****

Certified Scrum Master

Project Management • Application / Systems Development • Business / System Analysis • Process Improvement

• 10 + years of extensive experience, detail-focused, result-oriented Business and IT professional in Information

technology as a Scrum Master / Sr.System Analyst in high volume, intense customer focused service industries.

Industries include Retail, Healthcare, Utility, Automobile and Finance.

• Proven ability of managing all stages of project from project definition to software implementation.

• Innovative in learning and applying new methodologies.

Profile

Quality focused dynamic leader with ability to motivate and lead diverse, global cross-functional teams in fulfillment of

corporate productivity and bottom line objectives. Proven ability to bridge technology and business goals to provide

productive solutions, improve revenue, margins, workplace productivity.

Expertise Highlights

Strategic Planning Conflict Resolution

Project Management Scrum

Fast Paced Environments Large Scale Projects

Infrastructure Implementations Risk Mitigation

IT innovation and Development Improvement in Process

Estimation and Scheduling Capacity Planning and Resource Allocation

Object Oriented Programming Requirements and Scope Control

Team Building and Collaboration Technical Leadership

Professional Experience

Everest Computers

Client: Comcast Feb 2013 - Present

Scrum Master Philadelphia, PA

• Scrum Master for 3 different teams.

• Followed Scum / Agile Methodologies.

• Work with Vice President and Product Owner for Business Requirements and Strategies.

• Worked with Product Owner and team for User stories and Tasks.

• Facilitated the Scrum Meetings like Sprint planning, Velocity Planning, Daily Scrum Meeting, Retrospective, Sprint

Demo, System Demo.

• Implemented Project Sprints including capacity planning, velocity planning, burn downs and Kanban lead time

• Facilitated the cross functional teams for all dependencies.

• Worked with team, release team, server team to get all road blocks removed.

• Maintained Metrics and provided regular and ad-hoc reports on progress, resource allocation, risks/issues and

expenditure.

• Ensured the effectiveness of the project’s cross-functional teams in development and maintenance.

• Ensure that all Scrum Values are practiced by team.

Outcomes:

Comcast Xfinity Home Projects are based on handling security controls, Wifi, door alarms, room temperature devices,

security camera’s, etc. Projects involve developing applications related to the devices and integration and deployment of the

applications in multiple complex environments.

Tools: Scrum, Agile, Rally, Linux Administration, Java, Oracle, Web logic MS Office

Client: Wal-Mart Sep 2013 – Jan 2013

Scrum Master Bentonville, Arkansas

• Followed Scaled Agile Framework methodologies

• Worked with Product Owner and team for user stories, tasks, and tests and grooming backlog.

• Facilitated the Scrum Meetings like Sprint planning, Velocity Planning, Daily Scrum Meeting, Retrospective, Sprint

Demo, System Demo

• Implemented Project Sprints including capacity planning, velocity planning, burn downs and Kanban lead time

(cycle time

• Facilitated the cross functional teams for all dependencies.

• Worked with team, release team, server team to get all road blocks removed.

• Maintained Metrics and provided regular and ad-hoc reports on progress, resource allocation, risks/issues and

expenditure.

• Worked with team to get application integrated with existing system.

• Ensured the effectiveness of the project’s cross-functional teams in development and maintenance.

• Ensure that all Scrum Values are practiced by team.

Outcomes:

Sam’s Online Item File is accessed through Retail Link and it provides the information needed to create and maintain all item

numbers leading to increased sustainability in training and support. Item numbers are maintained using different links under

Item Inquiry and Task Tools.

Technical Environment: Scaled Agile (SAFe) Framework, Scrum, JIRA, Java, J2EE, Websphere 7.5, Ant, JSP, EJB, RAD,

Rest Web Services, DB2, Informix, CVS.

Client: Wal-Mart Oct 2012 – Sep 2013

Scrum Master Bentonville, Arkansas

• Scaled Agile Methodologies were practiced in the project.

• Managed the Requirements gathering, Data Collection and model creation using TROUX.

• Arranged training of TROUX Architect to all resources in the team.

• Facilitated productivity for both the product owner and team. Removed impediments that obstructed goal

achievement and maximized productivity.

• Maintained the backlog and release plan with product owners and radiated artifacts and information to ensure that all

the stakeholders are fully informed about team’s successes and risks and getting what they wanted.

• Worked with product owners and cross-functional team to groom the backlog, facilitating answers to questions,

reviewing and accepting user stories and maintaining working agreements.

• Facilitated daily scrum meetings, weekly stakeholder meetings, sprint reviews, sprint retrospective meetings and

sprint planning.

• Planned and managed projects, metrics, budget, resources, backlogs, risks and artifacts MS Project, Quality Center,

MS Office.

Outcomes:

Enterprise level models representing system details of each application used by Disaster recovery team, Used in

newly created centers. These models are aimed at gaining understanding the application portfolio and various services

including business impact, cost, hardware, software and security of an application. The project execution was improved for

completion of task at a faster rate.

Technical Environment: Scaled Agile (SAFe) Framework, Scrum, JIRA, Clarity, Quality Center, TROUX Modeling

Architect, MS Office, Mainframe, VBScript, DB2 / IMS Database / VSAM Files.

Client: Wal-Mart Jan 2012 – Oct 2012

Scrum Master Bentonville, Arkansas

• Scaled Agile Methodologies were practiced in the project.

• Managed Web Site and Application Development Projects to introduce new feature, improve funnel path completion,

customer experience and easiness.

• Ensured the effectiveness of the project’s cross-functional teams in development and maintenance.

• Coached cross-functional teams to follow agile methods and to focus on delivering business value and customer

satisfaction.

• Worked with Product Owners and teams for user stories, tasks, and tests and grooming backlog.

• Implemented Project Sprints including capacity planning, velocity planning, burn downs and kanban lead time (cycle

time)

• Facilitated sprint planning, daily scrum meetings, demos, sprint reviews, sprint retrospective.

• Maintained Metrics and provided regular and ad-hoc reports on progress, resource allocation, risks/issues and

expenditure.

Technical Environment: Scaled Agile (SAFe) Framework, Scrum, Clarity, Quality Center, Hibernate, .Net, Web sphere, Rest

Web Service, MVC Architecture, Informix, CVS, ANT, JIRA

Client: Sempra Nov 2011 – Jan2012

Agile Team Lead California

Customer Contract System (CCS) is a mission critical system that supports contract negotiation, execution, monitoring, and

compliance for the company’s largest customers. The contracting system also supports regulatory compliance, manage

security for contract viewing, and support increasingly complex contract requirements.

The project replaces the current CCS system with a new system. The project streamlines processes, improves the user

interface, and improves interface timing.

• The objectives of this project are to:

• Reduce risk of disrupting revenue cycle processes

• Reduce risk of regulatory non-compliance

• Provide a more intuitive user interface to improve end user and client satisfaction

• Produce a system that is more flexible to accommodate future business growth.

Technical Environment: Agile / Scrum, Java / J2EE, Oracle, JSP, Client-Server, WebLogic, ANT, UNIX, CVS

Client: HEB Jun 2008 – Oct 2011

Sr. System Analyst / Team Lead San Antonio, Texas

HEB is a 100 year old retail company located in San Antonio, Texas. It has around 300 stores, 6 distribution centers, 5 travel

centers for distribution of goods. It has over 50000 employees. It’s well recognized for its innovative approach to fresh foods

with the Central Market format stores. HEB Pharmacy has around 240 stores around San Antonio in Texas.

RxEVO is a core Vitria based dispensing system around which all other applications function. It manages end to end process

of Prescription & Fills, different ways of receiving prescriptions, POS, Reports. RxIMS is the inventory based application for

the HEB Pharmacy. This application takes care of the daily ordering for the pharmacies.

RxIMS is a J2EE/Unix based application which helps store users for ordering, receiving products, counting products at

stores.

RxMexico is a J2EE/Unix/Tibco based project which helps Mexico HEB store users for pharmacy operation of product

dispensing. Mexico Rx Promotions application operates a unique automatic process that enables the User to accept and

process various Corporate and Lab Loyalty Programs. This application automates the process of creating the order in the

HEB pos system.

• Lead effort to support the critical HEB Pharmacy applications which generated 30% of HEB’s revenue. Improved the

performance of the applications to store keeper’s satisfaction.

• Lead effort to develop new applications for HEB Mexico.

• Managed distributed team across two countries on Requirements, Database design, Coding, Testing, Peer Reviews,

Deployment in production.

• Earned appreciation and award from Director Level for significant improvement in the applications.

Technical Environment: Java / J2EE, Oracle, JSP, Client-Server, Websphere Application Server, ANT, VITRIA, UNIX, CVS,

Glassfish, Motorola Hand Held Devices, Scanners, Epson Printers

Client: GE Apr 2007 – Jun 2008

System Analyst / Team Lead India

The GE Corporate Government Finance (GE CGF), Unallowed Cost Sampling System is designed to aid in the review of

company cost records to determine the amount of costs that are not allowed to be charged to Government contracts.

CGF application is a tool designed to aid in the review of Company cost records to determine the amount of costs that are not

allowed to be charged to Government contracts.

The system extracts data from the General Ledger and Data Center (for AEG and GES). The data extracted from Datacenter

will have to be reformatted. This data is then sampled and reviewed for un-allowed costs. During the review, the amount of

un-allowed cost in each record is determined and entered back into the system along with a code that identifies the reason it

is un-allowed. The result is then extrapolated back into the system, and applied to all the records.

Digitization is an integration project which involves working with the integration of GE applications like clarify, OneGE,

HelpDesk, MyNotification,CADB, Kintana and other integrations using Sonic as the integration framework.

SonicESB is the backbone of the sonic integration framework used in Digitization. Highly distributed, and centrally

manageable, SonicESB creates an event-driven enterprise service-oriented architecture (SOA) that can adapt to ever-

changing business requirements. Engineered for flexible, incremental integration, Sonic ESB’s distributed services

architecture facilitates the deployment of integration projects that can easily scale upwards without disruptive re-coding.

As a Team Lead I was involved in

• Requirements analysis, Preparation of SRS, Use cases, Design documents.

• Coding, Construction and Testing of various modules.

• Data Model Preparation

• Involved in code reviews, peer testing.

Technical Environment: Struts, JSP, Javascript, JExcel, IText, XML, JAXB, ANT, JSTL, Oracle, Glassfish, UNIX

Client: HEB May 2006 – Apr 2007

Sr. Software Engineer India

HEB is a 100 year old retail company located in San Antonio, Texas. It has around 300 stores, 6 distribution centers, 5 travel

centers for distribution of goods. It has over 50000 employees. It’s well recognized for its innovative approach to fresh foods

with the Central Market format stores.

The scope of the project involves support and maintenance of applications developed using Java, UNIX and PERL. Some of

the applications are vendor supported so code support is not required but some other applications require code support also.

Most of the applications are in logistic and EDI domain. The scope of the support in database part involves database

monitoring. It also involves root cause fixing, monitoring of cron jobs, identifying issues, issue resolving, planning activities.

As a Module Lead I was involved in the following activities

• Support and maintenance of applications in UNIX and Java platform

• Maintenance of jobs and services

• Testing of the applications

• Database management

• Issue resolution and Root cause fixing

Technical Environment: UNIX, ORACLE, Windows 2000/XP, SQL Developer, Trade Guide, Cyclone

Client: Fiserv Nov 2005 – Apr 2006

Sr. Software Engineer India

The scope of the project envisages providing P&H (Politzer & Haney, one of the premiere customers of Fiserv) access to

services of SourceOne’s Retail Banking Application over the internet. To achieve this, a web services layer is created around

the SourceOne commercial banking product, a j2ee compliant application, that will use LMS (Linx Message Server) as a data

source and thereby enabling the layer to aggregate LMS transactions and provide business services in the form of a single

method through XML Messaging in a proprietary XML standard termed fiAPI to Fiserv SourceOne’s customers. The XML

schemas for the services, compliant with Intermediate Financial Exchange standard, are also developed as part of the

project. JAXB is used for XML marshalling and Un Marshalling.

As a Module Lead I was involved in

• Requirements analysis, Preparation of SRS, Use cases, Design documents and Service Definition Document.

• Coding, Construction and Testing of various modules.

• Involved in code reviews, peer testing.

• Developed a web based testing tool using JSP and Servlets for client side testing of the services developed in the

project.

• Worked as the Quality Controller for the Project.

Technical Environment: XML 1.0, JAXB 1.5, JUnit 3.8, HTML 1.1, Apache Ant 1.6, Eclipse3.1, XMLSpy, VSS

Client: Toyota Dec 2004 – Oct 2005

Software Engineer India

The VOS – Vehicle Ordering System is used by the Vehicle Services department of a multinational car manufacturer. It

consists of two applications, a Configurator for configuring the car and the Ordering System. This enables the employees of

the company as well as their relatives to configure a car of their choice from among three brands associated with the

company. They can then order this vehicle through the system.

As a Developer I was involved in:

• Preparation of High Level Design Document for applications.

• Coding, Construction and testing of key Modules

• Involved in code reviews, peer to peer testing.

• Involved in Bug fixing, maintenance

Technical Environment: JSP 2.0, CSS, JavaScript 1.3, HTML 1.1, MySQL, Struts 1.1, IBM WSAD 5.1.2, CVS, DB

Visualizer.

Client: Sempra Dec 2003 – Nov 2004

Software Engineer India

Customer Contract System (CCS) is a mission critical system that supports contract negotiation, execution, monitoring, and compliance for

the company’s largest customers. The contracting system also supports regulatory compliance, manage security for contract viewing, and

support increasingly complex contract requirements.

The project replaces the current CCS system with a new system. The project streamlines processes, improves the user interface, and

improves interface timing.

The objectives of this project are to:

• Reduce risk of disrupting revenue cycle processes

• Reduce risk of regulatory non-compliance

• Provide a more intuitive user interface to improve end user and client satisfaction

• Produce a system that is more flexible to accommodate future business growth.

As a Developer I was involved in the following activities

• Developing Dynamic Web based application in JSP.

• Client side Validation using JavaScript.

• Worked on SND preparation.

Education

• Calicut University – Kerala, India

• Bachelors in Technology in Electrical & Electronics Engineering, Calicut University (1999 – 2003)

Certifications

Certified Scrum Master (CSM)

Scaled Agile Framework practitioner (SAFe)

Sun Certified Java Programmer (SCJP)

Brain Bench Certification for Java

Technology Summary:

Certified Scrum Master (CSM), Scaled Agile Framework practitioner (SAFe),

Certifications: Sun Certified Java Programmer (SCJP)

Process: Scrum, Waterfall, Software Development Life Cycle (SDLC)

Java, J2EE, JDBC, Struts, JSP, Oracle, SQL Server, Javascript, XML, JAXB,

Languages: Rest Web Services, Hibernate, Client-Server, EJB

Rally, JIRA, TROUX Architect, WSAD, Eclipse, CVS, SQL Developer, Toad, Mobi Control

Manager,

Tools Sonic, Vitria, MS Office Suite, Rally Software

Database Oracle, SQL Server, Informix, DB2

IDE/Environment

: Eclipse, WSAD, TROUX, RAD

Application

Server JBoss, WebSphere, Weblogic, Glass Fish, Tomcat

Scrum Master / Manager, Sr.System Analyst, System Analyst, Business Analyst,

Roles: Software Developer, Quality Coach, Technical Lead, Onsite Coordinator.

Affiliations:

Scrum Alliance, CSM Member

Scaled Agile Academy, SAFe Practitioner

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