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Customer Service Data Entry

Location:
Washington, DC
Posted:
June 26, 2014

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Resume:

Irene Etim

aceqt0@r.postjobfree.com

**** ******** ****, *****, ** 20716 . Phone 240-***-****

Objective

To obtain an administrative position

Experience

. Aug 2012 - present

Self-development; actively seeking employment

. March 2012 - Aug 2012 Golden Sunset Services Upper Marlboro,

MD

Certified Nursing Assistant & Medication Technician

Duties: Assisted elderly patients with daily activities in their

homes, prepared meals daily, performed housekeeping and laundry,

prepared and administered prescribed medication, transcribed

prescriptions, participated in social activities, and filled out

appropriate paperwork.

. Nov 2010 - March 2011 Ledo Pizza Upper Marlboro, MD

Cashier

Duties: Took orders from customers in person and on the phone,

performed basic data entry, accepted payments, bagged food, and

cleaned restaurant at closing.

. May 2008 - June 2010 Vocus Inc. College Park, MD

Media Researcher

Duties: Maintained and integrated data entry daily, developed and

implemented spreadsheets for management, made outgoing calls to

contacts, and verified information in database.

. Feb 2008 - May 2008 A.C. Moore Bowie, MD

Warehouse Worker/Cashier

Duties: Received new shipments, stocked shelves appropriately, rezoned

shelves, reordered items, created new price labels, assisted

customers, and accepted payments as cashier when needed.

. May 2007 - Aug 2007 UMD Orientation Office College Park, MD

Program Registrar/Receptionist/Administrative Assistant

Duties: Performed general receptionist duties, maintained and

integrated data entry daily, ordered office supplies when needed,

distributed incoming mail, registered new students for orientation

programs, copied and filed appropriate paperwork, received incoming

calls on multiple-line phone, appropriately assisted students and

parents, addressed mass material to be mailed out, distributed

incoming mail, stuffed folders with orientation information.

. Jan 2000 - April 2007 The Pilgrims Tax Service Bowie, MD

Office Administrator/Receptionist

Duties: Performed general administrative and receptionist duties,

increased retention of customers through building relationships,

collected payments, maintained and integrated data entry daily,

assisted tax preparer with filing taxes and collecting information

from customers, copied and filed documents containing extremely

sensitive information, gained extensive knowledge of Microsoft Office

and tax software.

Education

. 2006 - 2007 University of MD College Park

Mathematics Major

. 2007 - 2011 University of MD University College

Psychology/Business Major

Skills and Certifications

. Proficient with Internet browsers, Microsoft Word, Excel, and

PowerPoint

. Excel in customer service, administration, reception, and office

equipment

. Type 50 wpm

References

. Kyle Johnson - Senior Editor at Vocus Inc. 240-***-****

. Laila Shishineh - Program Coordinator at UMD Orientation (301)717-

6659

. Dellis Martinez - Buyer at Bowie State Purchasing (301)860-

4213

. Demetrius McElveen - Verizon Regional Operations Manager (202)494-

3985



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