Customer Service Administrative Assistant

QUALIFICATION SUMMARY

Administrative support professional experienced working in fast-paced

environments demanding strong organizational, technical, and interpersonal

skills. Trustworthy, ethical and committed to superior customer service.

Detailed-oriented and resourceful in completing projects; able to multi-

task effectively. Team player who is able to relate to people at any level.

Ability to grasp and adapt to new environments and procedures. Computer

proficiency in Microsoft Word, Excel and Outlook as well as Kronos

SKILLS AND ABILITIES

. Open, date stamp and route all incoming mail, including applications

for Work Opportunity Tax Credits (WOTC)

. Review applications to ensure compliance with federal regulations

within 48 hours of receipt

. Data enter all incoming applications for WOTC

. Pull files to match with incoming supporting documentation to be

reviewed and certified

. File denial letters, pending letters and certifications maintaining a

high level of organization

. Indexed trip sheets for drivers

. Prepared contracts for clients to review and sign

. Process Driver Payroll

. Accounts receivables/account payables

. Billing and invoicing of clients

WORK EXPERIENCE

Celadon Trucking

Indianapolis, IN

Imaging/ Payroll 2012-2013

Indiana Government Center (Contract) Indianapolis, IN

Clerical Assistant/ Administration 2011-2012

JuJus Limousine Service (Contract) Indianapolis, IN

Administrative Assistant 2010-2011

EDUCATION

Ivy Tech, Indianapolis, IN 2011-

Present

Office Administration

References upon Request

2839 Freeman Dr., Apt. E

Indianapolis, IN, 46229

317-***-****

************@*****.***

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