Customer Service Sales Representative

Michelle McGee

*** ******* ****** *****, *** *R*

Cell Phone: 905-***-****

********.*****@*************.**

Objectives

To obtain a full time position within your company.

Skills Summary

. Reliable, dependable, punctual, hardworking, and honest

. Positive and friendly communication skills

. Strong writing skills, knowledgeable in Microsoft word, power point

and excel

. Good problem solving ability

. Excellent time management and organizational skills

. Successfully completed PMAB Training (Prevention & Management of

Aggressive Behaviour) Jan. 2012- recertified once a year to present

. Successfully completed First Aid Training June 2012

. Certificate in Foundations 1 Training administered by the ministry of

children and youth, youth justice department

Employment Experience

Sales Representative, Aloette Cosmetics, Home Shows, Oct. 2005- June 2007

. Order intake, processing of orders electronically

. Consultations

. Product Presentation

Sales associate and cashier, Giant Tiger, Hamilton, Aug. 2007- June

2010

. Merchandising Fashion, house wares, and linens

. Operating a Cash Register/Cash Balancing

. Customer Service

Sales associate and cashier, Rexall Pharma Plus, Hamilton, Aug.2010-

Aug.2011

. Filling shelves with Stock

. Operating a Cash Register/Cash Balancing

. Customer Service

Residential Counsellor, Dawn Patrol Bernhardt house, Hamilton, June.

2012- Present

. Work with female adolescents in conflict with the law

. Escort clients on outings within the community

. Run gender specific therapeutic programs with clients

Youth Counsellor, Notre Dame, Good Shepherd, Hamilton June 2013-Jan.

2014

. Complete Intakes and discharges for youth entering and leaving the

shelter

. Counselling youth and assisting them in completing their goals

. Working with youth under the influence of drugs and alcohol

Education

Child and Youth Worker Program- Successfully completed 3 years.

Mohawk College, Hamilton

Co-op at Parkview Secondary school- Jan, 2010-Apr. 2010.

. Ran therapeutic programs within classrooms

. Behaviour management within classrooms

. Assisted with academics within the classroom for youth with learning

disabilities

Co-op at Rygiel, Residential Home -Jan. 2011-Apr. 2011.

. Worked with adults with physical disabilities and developmental delays

. Escorted and worked with clients within the community

. Ran therapeutic programs with clients based on their developmental

levels

Co-op at Dawn Patrol Bernhardt house- Jan. 2012-Apr. 2012

. Work with female adolescents in conflict with the law

. Escort clients on outings within the community

. Ran gender specific therapeutic programs with clients

. Behaviour management within the facility and within the community

Ontario Secondary School Diploma, Delta Secondary School, Hamilton;

graduated in June 2007

Volunteer Experience

Sunday school Teacher, Knox Presbyterian Church, Burlington, 2003-2005

. Supervision of kindergarten and grade one children

. Story reading, crafts, snacks

Mentor, Big Brothers & Sisters of Hamilton and Burlington, Oct. 2010-Dec.

2010

. Supervised young girls aged 11-15

. Ran programs and games promoting positive attitude, self esteem

building, and proper nutrition

. Served healthy snacks

. Led group discussions

North Hamilton Community Health Center: Pathways Program, Sept. 2011-

Dec.2011

. Mentor youth (ages 14-18) through different life experiences

. Engage with youth in community activities

. Work with youth to prepare for post secondary school

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