La Tyia Tatum
**** ***** *** **. / ***** Mountain, GA 30088 / T: 763-***-****; M: 678-***-**** /
aceqir@r.postjobfree.com
Medical Records / Billing Administrator
Results-driven professional with solid experience providing medical / HR
administration, billing, and support across healthcare / business
organizations. Successful at tracking and managing documentation /
scheduling requirements, communications, bookkeeping, and business support
functions in fast-pace environments. Effective at planning and coordinating
resources and workflows to maximize productivity. Superior communication /
multitasking skills, capable of working with diverse teams to resolve
multiple and complex administrative / billing issues. Proficient in MS
Office, Publisher, MRP, Publisher, and QuickBooks.
Medical Billing / Bookkeeping & Records Medical Processes &
Reimbursements Keeping Procedures
Workflow Management Conflict & Problem Team Collaboration
Resolution
Customer Relations Medical Office Resource Planning &
Management Administration Execution
Professional Experience
HR Assistant, Metro Waterproofing Inc., Scottdale, GA (03/13-07/13) /
Administrative Assistant, Weiser Security Services, Atlanta, GA (12/09-
03/13) / Administrative Assistant, Georgia Department of Revenue, Atlanta,
GA (03/10-06/11) / Accounts Receivable Coordinator, Washburn Center for
Children, Minneapolis, MN (09/06-03/09) / Receptionist / Medical Records,
N.W. Eye Clinic, Minneapolis, MN (09/05-09/06) / Notification Coordinator
Specialist, CBSA / Guided 2 Health, Minneapolis, MN (06/03-09/05)
Provided leadership and support in office / HR administration, billing, and
records management across healthcare and commercial environments.
Accountable for medical records management, communications, incoming /
outgoing calls, scheduling appointments, payment processing, records
release / retention, HIPPA compliance, employee relations, and reporting.
Opened, sorted, and distributed mail, email, and fax correspondence.
Created and maintained patient filing systems. Identified and resolved
customer issues with tact, diplomacy, and empathy.
. Assisted in day-to-day administration of HR activities for a construction
waterproofing, restoration, and maintenance firm that included assisting
in employee recruitment, orientation, and staffing requirements.
. Organized and arranged in-house and external training activities to
improve employee morale, recognition, and performance.
. Played key role in setting up advertising / posting of job vacancies and
notifying eligible applicants of position availability.
. Successfully faxed, scanned, filed, and maintained client / tax
information via spreadsheets and accounting software for a large security
management company.
. Worked closely with management and staff members to verify tax data and
collect taxes owed for the State of Georgia's Department of Revenue.
. Processed, submitted new, and/or corrected more than 1,500 claim forms to
Medicare, Medicaid, and 3rd party private insurance companies.
. Served as an A/R Coordinator responsible for handling sliding scale fees
to eligible clients, collecting pay stubs, calculating income, verifying
medical insurance, and processing payments for a non-profit.
. Tracked and managed medical records, patient satisfaction, insurance
verifications, payments, patient charts, appointments, and office
administration for largest surgical eye care practice in Minnesota.
. Reviewed and corrected 1,500 claim forms to be processed by Medicare,
Medicaid, and 3rd party private insurance companies.
. Initiated medical precerts for patients who were having same day surgery,
outpatient surgery, and or in patient surgery
Education / Certifications
. B.S. in Healthcare Management, Herzing University, Atlanta, GA (2012-
Present)
. Vocational Certificate in General Office Administration, Summit Academy
OIC
. Certificate: Medical Coding & Billing Specialist, Herzing University,
Atlanta, GA