Engineer Manager

William D. Bowling

**** ******* **** ***** 678-***-****

Lawrenceville, GA 30045 mailto:***********@*******.***

YEARS

KEY SKILLS CERTIFICATIONS/TRAINING

EXPERIENCE

IT Process Development 14 MCSE Windows NT/2000

LAN/WAN Support 14 MCP + Internet

Exchange 5.5/2000/2003/2010/2013 14 Cisco CCNA

DNS/DHCP/WINS/WSUS 14 Cisco Advanced PIX Firewall

Windows Server 14 Cisco VPN 3000

Routers/Switches 14 Microsoft Server 2008/2012

Network Admin (MCSE) 14 VMware Certified Professional VCP- 410

Symantec Backup Exec 14 VMware Certified Professional VCP- 510

Active Directory Design/Support 13 Microsoft Exchange 2010 MCTS 70-662

Windows XP/Vista/7/8 12 Windows 7

VMware (ESX 3/4/5) 7 Microsoft Outlook 2010

Dell SonicWall Firewalls 6 Microsoft Server 2008R2/2012/2012R2

PCI Compliance 4

SKILLS

Hardware: Server/Workstation Repair, Raid Controllers, Network Hubs/Switches, HP Laser Printers,

LAN/WAN, Cisco PIX Firewalls, Cisco Routers/Switches/VPN, VMware ESX 3.5/4.0/5.1/5.5, Dell PowerEdge

and HP Proliant Servers, Dell SonicWall Firewalls

Software: Windows XP/Vista/7/8, Windows Server 2000/2003/2008/2008R2/2012/2012R2, Microsoft Office,

Network Protocols (TCP/IP, DNS, DHCP, etc.), IIS 6.0/7.0/8.0 (Web Site/FTP), System

Monitoring/Diagnostics Software, Microsoft SQL 2000/2005/2008, Microsoft Exchange

2000/2003/2007/2010/2013, Microsoft Terminal Services, Symantec Backup Exec, VPN Security/Firewall,

Cisco PIX, Dell SonicWall, VMware 3.5/4.0/5.1/5.5, Windows Active Directory

Management: Scheduling, interfacing with customers and vendors, compose process documentation and

status/feasibility reports, direct status meetings, train end users in new processes.

EXPERIENCE

YearOne, Inc. – Braselton, GA

2009 to Present

System/Network Administrator

Responsibilities:

• Day to day direction of IT department personnel

• Maintaining all servers, telephones, HP Procurve switches, Cisco routers

• Prompt response and rectification of any problems that impede the normal flow of business.

• Proper maintenance and backups of all systems to assure that any down time is kept to an absolute

minimum.

• Immediate response to any outage or crisis.

Accomplishments: Migrated the YearOne E-Commerce website to a new configuration (SQL Clustering &

NLB). Assess, organize, and direct completion of all documentation on all systems, including NEC 8100 phone

system, and operations documentation of all HP/Dell systems. Migrated to new Dell Sonicwall firewalls. Setup

Barracuda Spam firewall. Migrated all clients to Windows 7. Migrated servers to Windows 2008R2 and

Windows 2012. Visualized 80% of all servers using VMware 5.5. Migrated to Exchange 2010 and 2013. Setup

Active Directory group policies and maintain all aspects of AD.

Price Industries – Suwanee, GA

2008 to 2009

Network Administrator

Responsibilities:

• Microsoft Servers (2000/2003/2008)-tuning, monitoring, troubleshooting, server security, Active

Directory design, and administration.

• Exchange 2003/2007-management and administration

• VPN remote access, Veritas tape backup strategy and administration, TCP/IP network design,

administration, and standards

• DNS/DHCP/WINS/WSUS administration

Accomplishments: Software licensing for all In-House software, asset management of all network hardware,

purchasing/inventory for all hardware and software. Support three manufacturing office sites consisting of over

1000 users.

Compris Technologies, Inc/NCR Duluth, GA

1999 to 2007

Network Administrator/System Engineer III

Responsibilities:

• Server tuning, monitoring, management, and troubleshooting, security, domain design, and

administration-- Microsoft Servers (2000/2003), Lotus Notes servers, SQL 2000/2005, Exchange

2000/2003/2007

• Manage and maintain network-based Internet access, Firewall security, Remote access (VPN)

• Tape backup strategy and administration

• TCP/IP network design, administration, and standards,

• DNS/DHCP/WINS administration

Accomplishments: Software licensing for all In-House software, asset management of all server hardware and

network printers, purchasing for all hardware and software, and inventory of installed equipment, setup and

administration of VMware ESX Servers and VMware LabManager Servers.

SpringBoard Technology, Springfield, MA 1994 - 1998

Manager of Engineering 1995 - 1998

Principal System Engineer 1994 - 1995

Premier Computer, Oklahoma City, OK 1985 - 1994

Manager of R&D Engineering 1989 - 1994

Manager of Design/Process Engineering 1987 - 1989

Industrial Engineer 1985 - 1986

Magnetic Peripherals Inc., Oklahoma City, OK 1981 - 1985

Magnetic Engineer 1981 - 1984

EDUCATION

LSUS -- Bachelor of Science Mathematics

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