Customer Service Representative

KATHLEEN SWANEY

CELL-: 440-***-****

********@*****.***

Enterprising, hard-working and technically skilled accounts payable

specialist known for accuracy, attention to detail and timeliness. A/P

career spans over 20 years of experience in medical and manufacturing,

accountable for the processing up to 500 invoices weekly totaling $3M

checks weekly.

Summary of Qualifications

20 plus years of experience in the healthcare industry.

45 years of experience in accounting offices in many areas of diversity.

Effective communication skills

Experience with Oracle, Mas 90, Great Plains

Professional Experience

CCS Medical/MP Total Care

2006-2011

Established in 1994, CCS Medical is a leading provider of mail order

medical supplies. They assist patients that need diabetes test strips,

insulin pumps, catheters, ostomy supplies, advanced wound care dressings,

incontinence supplies, anticoagulation monitoring, and prescription

medications. CCS Medical's patient centered model specializes in a single

source solution providing a convenient way for patients to receive supplies

for their chronic conditions. They leverage strong manufacturer

relationships to bring quality products at affordable prices.

Accounts payable clerk, able to handle 350 to 500 invoices per week, with

less than a 1% error rate. Exceeding expectations for the position in

regards to criteria, quality, quantity and timeliness of work.

Research and resolve in a timely manner any pricing issues in order to

process invoices for payment.

Work with our receiving personnel in several locations across the country

to ensure their receiving paperwork is correct.

Hytech Homecare

1990 - 2005

Hytech Homecare was established as a family drug store pharmacy in 1971.

Current estimates show this company has average annual revenue of five to

ten million dollars and employs 50 to 99 employees.

Accounting Clerk-A/P, Payroll, Purchasing, Bank Reconciliations,

Collections

Set up entire office from beginning to end including compiling payroll

records, accounts payable records and balancing four bank accounts,

collecting 90% of all past due amounts over 45 day and beyond.

Payroll for 45 employees on weekly basis

Work as pharmacy technician as needed

Best Buy

1998-2004

Best Buy is an established electronics store with locations across the

nation.

Part-time customer service representative/cashier

Handle customer complaints, set up delivery appointments and process high

end transactions.

Promoted to a part-time cash office applications including ability to open

and close the store balancing up to fifteen drawers at the end of the day.

Make managerial decisions when necessary

References available upon request

Contact this candidate