Customer Service Training
Resume:
BLAINE HAVERLOCK
LASALLE ON, Ont, N9H 1P9
acepx2@r.postjobfree.com
Work Experience
Pure Fitness Health And Training Studio
May 2014-current
Fitness Manager/Personal Trainer/Group Trainer
Provide one on one training and group training
•
Teach Classes: TRX, Bootcamp, Circuit Training
•
Design workout programs for the week
•
Greet clients/answer phones
•
Sign up new members/Take payments
•
Work with Owner on generating new business ideas
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Talk with existing members to ensure customer satisfaction
•
L ifestyle Fam ily Fitness, Tecumseh, ON
April 2010 – Current
Personal Trainer
• Provide one on one training and group training
• Design programs for clients according to their specific needs
• Group Exercise Instructor: Bosu, Abdominal Class, TRX
• Assist at reception, answer phones, greet incoming members
• Sell personal training
• Educate and teach clients daily
The Job Shoppe Agency
Sept 2013- Current
Various jobs
• Use of all hand power tools and stationary power tools
• Heavy lifting
• Working on my own or as part of a team
• Working in a fast paced environment
S t Leonard’s H alfw ay H ouse, Windsor ON
Sept 2012- Nov 2013
Shift Supervisor
• Sign in and out of residents
• Work with Team leader on new resident Intakes
• Distribute medication to residents
• Perform random room checks during shift
• Monitor behaviour of each resident
• Attend meetings/training
• Call police or duty officer if needed
• Responsible for knowing each residents location
• Document any issues with the residents
• Help them look for jobs/school courses
T res Bean Café, Windsor ON
July 2012-Dec 2012
Owner/Manager
• Open/Close café
• Operate Business
• Order all stock for deliver/pickup
• Maintain Café
• Pay all bills
• Hiring of employees
• Maintain a high level of customer service
C annon Autom otive Solutions, Windsor. ON
Sept 2009-April 2010
Shipping/Receiving
• Schedule trucks for incoming and outgoing loads
• Delegate duties to crew
• Organize daily workload with production crew and supervisors
• Load and unload Trailers with forklift
• Prepare paperwork and bill of laidings
• Ensure good quality in product before shipping
B aldw in Paper Com pany Ltd ., Brampton, ON
1994-2008
Production Scheduler/ Supervisor/ Machine Operator
• Supervise plant employees
• Scheduled workload and man power
• Monitor and motivate performance of employees daily
• Daily production meetings with management team
• Drive forklifts to help crew as needed
• Work with shipping and sales team in scheduling customer pick
ups
• On call always for plant employees
• Set up sheeter and operate
• Perform daily maintenance on machine ie. Change belts, change
knives, oil seals
• Load rolls of paper on rollstands
• Check and ensure quality of product
• Operate machine effectively in rush situations
• Organize line ups daily to save on machine set up and downtime
Education
1990-1994 Emery Collegiate, Toronto, ON
OSSD obtained
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1997-1998 Humber College, Toronto, ON
Institute of Holistic Nutrition - part time
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Volunteer Experience
Mar 2012-Sept 2012 St. Leonard’s House, Windsor, ON
Provide support, guidance to residents
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Recreational and directional activities, escort residents into
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community
2012-2013 Mentor, Big Brothers of Windsor and Essex County
• Mentor a 10yr old boy once a week in school environment
• Provide friendship, guidance, act as a role model
CERTIFICATIONS
• CAN FIT PRO Certified (Personal Trainers Certificate)
• Standard First Aid/CPR/AED Level C
Contact this candidate