Demarcus S. Butler

**** ***** ********* ***** ***. 53

Sumter, South Carolina 29150

Cell: 803-***-**** / 803-***-****/Home: 803-***-****

Email: acepvp@r.postjobfree.com

Objective: To obtain a position as a service-focused professional, whereas I will exhibit a strong commitment

to supporting and serving clients and customers at exceptional top quality in the field.

Professional Skills and Qualifications:

■ Customer Service Experience-13 years

■ Warehouse Experience-5 years

■ Inventory Experience-5 years

■ Proficient in Microsoft Office

■ Strong interpersonal, organizational, analytical, and mentoring skills

■ Forklift Experience-6 months

■ Typing: 50 WPM

Education:

2011-Present: University of Phoenix, Columbia, SC

Bachelor’s Degree of Information Technology (Security)

Expected Graduation Date: May 2015

2001-2005: Sumter High School, Sumter, SC

High School Diploma

Work Experience:

September 2013-Present: TitleMax Sumter, SC

Customer Service Representative

● Respond to daily customer inquiries about loan processing and title services.

● Process title loan application and payments.

● Appraise vehicles for approval of loans.

● Market to new customers and current customers for new loan options such as lower interest, available

cash, and changes in referral program.

● Process daily bank deposits and marketing letters for current customers.

Oct 2012- May 2013: Sun Pak Logistics, Sumter, SC

Switch Board Assembler/Forklift Driver/Berchtold Assembler

● Operate forklift for shipping, receiving, and assembly.

● Assemble switch board & berchtold structures.

● Ensure all proper protocol and safety is practiced while in assemble.

● Make sure Berchtold kits and Switch Board structures are fully completed and meet shipping standards before

loading.

March 2011- April 2012: Carolina Furniture, Sumter, SC

Machine Feeder

Prepared and assist in the production of all wood items through machinery for finishing.

Assist all warehouse furniture assemblers when needed in the warehouse.

Identify and eliminate all wood blemishes to prefect product.

Transport all finished sanded wood products to proper location in warehouse for next step in assembly

process.

Aug. 2009-March 2011: Sumter Packaging Corporation, Sumter, SC

Production Worker/Feeder Man

Prepare box partitions used to keep customer’s products safe for shipping.

Assemble, prepare, and bundle all boxes off production line for shipping.

Assemble Berchtold kits.

Identifying defected packaging before being shipped to customer.

Feed product machinery with products to run designated packing for all specific items requested by

clients.

June 2001- Sept 2013: HYPE Program (Helping Youth Pursue Excellence), Sumter, SC

HYPE After School Mentor/Computer Technician

● Oversee and assist in the day-to-day operations of the HYPE After School Program, which includes

mentoring students ages K-12.

● Supervisor and coordinate center activities and programs.

● Troubleshoot daily computer/networking issues and equipment.

● Conduct inventory and supply shipments from various vendors.

● Take, receive, and record payments for various activities in the facility.

● Answer phone calls, emails, and letters from potential parents inquiring about our program.

● Take potential clients and sponsors on tour of our facilities.

● Organize paperwork and students in office database.

June 2001- June 2008: Piggly Wiggly, Sumter, SC

Courtesy Clerk/Cashier

● Completed merchandise transactions of grocery store items.

● Processed lottery, money order, check, SNAP, and WIC transactions.

● Stock and maintain inventory on grocery floor.

● Provide quality customer service at all times.

References: Available Upon Request

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