Quality Assurance Project Manager
Resume:
CURRICULUM VITAE
Vivek Shukla
OBJECTIVE
To work in a challenging environment where not only my
[pic] knowledge, experience and abilities can be best utilized,
but which also offers a strong foundation for learning new
and improved techniques and provides exposure to new
Experience of : challenges.
15+ Years
PROFESSIONAL SYNOPSIS
Core Skills:
Personal Data: Product Management: RBT, SMS, SMS Gateway, Content
DOB : 30thJune, 1971 Management System (CMS), OBD, VAS Charging, Project
Sex : Male Management.
Father's Name : Database : Oracle, MS-Access, SQL
Sh. S. N. Shukla Operating System : UNIX, Linux, Windows XP
Languages Known : Oracle Interface : Toad, Putty
English, Hindi Excellent analytical, troubleshooting & inter-personal
Nationality : Indian skills.
Marital Status: Married Extrovert yet polite and soft spoken.
Excellent oral and written communication.
Strong communicator with excellent problem solving and
negotiation skills.
Good Relationship Management skills
Self-motivated and a Good Team player.
Contact No. : Computer literate and conversant with MS Office.
+91-875**-***** Reliable professional with strong work ethic.
Good Liaison with Telecom Industry.
PROFESSIONAL EXPERIENCE
Email ID. :
******@*****.*** Organization: PlanetComnet Technologies Limited.
Designation: Project Manager
Period: Oct, 2010 to Current
Website: http://www.planetcomnet.in/
Passport No: J4619013
Job Profile:
Management of WAP applications.
Leading Mobile applications development
Worked with external content providers and sourced an
. exhaustive library of content.
Responsibility to track the Quality Assurance as per
requirement to ensure perfect client delivery.
Supervising team for Network Setup & Support, records
maintaining Planning and restructuring the existing
products as per the new market trends.
Handling Application Maintenance & Support [AMS]
Planning and driving of promotions activities along with
telecom operator to enhance the ARPU. Market Research to
collect better ideas, market requirement and customer
satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support.
Planning and driving of promotions activities along with
telecom operator to enhance the ARPU. Market Research to
collect better ideas, market requirement and customer
satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support.
Responsible to track the Quality Assurance as per
requirement to ensure perfect client delivery.
Planning and driving of promotions activities along with
telecom operator to enhance the ARPU. Market Research to
collect better ideas, market requirement and customer
satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support.
content providers to source an exhaustive library of
content, and at best possible.
Responsible to track the Quality Assurance as per
requirement to ensure perfect client delivery.
Planning and driving of promotions activities along with
telecom operator to enhance the ARPU. Market Research to
collect better ideas, market requirement and customer
satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support.
Lead the Mobile applications development with a core team
of 5 developers.
To work with external content providers to source an
exhaustive library of content, and at best possible.
Responsible to track the Quality Assurance as per
requirement to ensure perfect client delivery.
Planning and driving of promotions activities along with
telecom operator to enhance the ARPU. Market Research to
collect better ideas, market requirement and customer
satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support.
development with a core team of 5 developers.
To work with external content providers to source an
exhaustive library of content, and at best possible.
Responsible to track the Quality Assurance as per
requirement to ensure perfect client delivery.
Planning and driving of promotions activities along with
telecom operator to enhance the ARPU. Market Research to
collect better ideas, market requirement and customer
satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support.
best possible.
Responsible to track the Quality Assurance as per
requirement to ensure perfect client delivery.
Planning and driving of promotions activities along with
telecom operator to enhance the ARPU. Market Research to
collect better ideas, market requirement and customer
satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support.
Research to collect better ideas, market requirement and
customer satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support
[AMS]
Research to collect better ideas, market requirement and
customer satisfaction level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support
[AMS]
operator to enhance the ARPU. Market Research to collect
better ideas, market requirement and customer satisfaction
level.
Supervise team for Network Setup & Support, maintaining
records and its status.
Planning for restructuring the existing product as per the
new market trends.
Handling the project of Application Maintenance & Support
[AMS]
.
Organization: OnMobile Global Ltd. Bangalore.
Designation: Associate Product Manager
Period: June, 2005 to Sep, 2010
Website: http://www.onmobile.com/
Job Profile:
Projects: (Clients: Airtel, Idea, Vodafone, BSNL,
AOL, TATA)
* Managing the client product delivery for VAS.
* Keeping track customer requirements and implementing the same
with engineering team to reengineer the required product.
* Cross checking the daily price point configurations in the
system provided by client or configured at switch end.
* Market research.
* Setup and launch of special WAP portals, Subscription packs, top
links with WAP and technology teams.
* Downloading content delivered by Vendors and aligning the same
for uploading and maintaining their records.
Organization: Piyush Misra & Co. Lucknow (UP)
Designation/Role: Senior HR & Admin Executive
Period: Nov, 1997 to May, 2005.
Website: http://capiyushmisra.com/
Job Profile:
* Recruitment: Managing the entire life cycle of recruitment
process: Sourcing of candidates to Final Offer rollouts.
* Induction of Employees
* Employees Training & Development Processes
* Performance Appraisal Management. (Designed the complete
Appraisal Process)
* Contractors Management.
* Payroll Assistance to Payroll section.
PROFESSIONAL AND EDUCATIONAL QUALIFICATION
* Advanced diploma in System Management (IT) from NIIT, New Delhi,
1994.
* MBA (Information Technology) from Mahatma Gandhi University
Meghalaya (Distance Learning Program)
* Masters in English Literature from Bundelkhand University,
Jhansi (UP), in 1997.
* B.Sc. from Bundelkhand University, Jhansi (UP), India, in 1991.
* 10th from UP Board Examination, Jhansi (UP), India, in 1984.
* 12th in PCM from UP Board Examination, Jhansi (UP), India in
1986
I am an optimistic person with strong will power and zeal to work in well-
organized manner toward accomplishment of individual as well as group
goals. I am highly energetic and enthusiastic in my work and have ability
to perform well even under pressure or in critical situations.
Vivek Shukla
Contact this candidate