Customer Service High School
Resume:
JOSEPH ANDERSON
Mesa, A rizona, 85208
j ************@*****.***
PROFESSIONAL EXPER I E NCE
Communications Power Solutions Tempe, AZ
Field Technician / November 2013-present
* Install new power systems for Telecom service providers including Verizon, Cox, etc.
* Test and maintain existing power systems for Telecom providers
* Supply materials and organization of materials for work site.
J3 Refrigeration Orange, CA
Installer /Repair Technician A ugust 2011 – Oct. 2013
• Lay out reference points for installation of structural and functional
components, using measuring instruments.
• Fabricate and assemble structural and functional components of refrigeration
system, using hand tools, power tools, and fabricating adjustments when needed.
• Organize and coordinate work crew for projects.
• Inspecting and applying corrections for work done by other subcontractors to
ensure customer satisfaction.
Verizon Wireless West Valley, UT
Customer Service Rep. February 2009 - July 2011
• Confer with customers by telephone or in person to provide information about
p roducts or services, take or enter orders, cancel accounts, or obtain details of
complaints.
• Check to ensure that appropriate changes were made to resolve customers'
p roblems.
• Solicit sales of new or additional services or products.
ASTCA Telecom Pago Pago, American Samoa
Switch Technician M ay 2007 - January 2009
• Check antenna positioning to ensure specified azimuths or mechanical t il ts
and adjust as necessary.
• Perform maintenance or repair work on existing tower equipment, using hand
or power tools.
• Maintain switch for wireless EVDO network repairing and upgrading network
w hen needed.
E D UCAT ION
* Devry Institute Long Beach, CA
A.S. in Electronics
* Waiakea High Hilo, HI
High School Diploma
• Honest hard working male self-motivated with a strong work ethic seeks
employment and a possible career with a good organization.
Contact this candidate