Jenna B. Christopher

*** ********* ** **** ****** Beach, FL 32548

acepmb@r.postjobfree.com

850-***-****

Job Objective: To attain a position with an organization utilizing my skills in training,

planning, analyzing, project management, leadership, retail, sales, customer service to the

benefit of the program. This position should include a high level of responsibility and

various team as well as independent activities.

Summary: Strongly motivated by functional, directional, and goal oriented work involving

strategic processes, decisions and actions on an independent level. Ability to recognize

and identify developing problems in familiar operational or procedural areas, tackles

problems with the intent to solve and restore function at former or better levels.

Experience:

Pacific Sunwear Santa Rosa Mall, Mary Esther, Florida

June 2013 March 2014

Store Manager: Duties include but are not limited to

Opening and closing the store in accordance to company policy

Maintaining all store documentation

Recruiting, training, and coaching all staff members

Validating all in bound/out bound merchandise

Setting and arranging merchandise in the store based on corporate set guides

Meeting and exceeding sales goals as set through corproate

Participating in district wide conference calls going over weekly business results with

other store managers and district manager.

Maintain the highest levels of customer service to ensure new/repeat business.

Cultivating relationships with patrons and ensuring their needs are properly met.

Journeys (Genesco)Santa Rosa Mall, Mary Esther, Florida

October 2009 April 2013

Store Manager: Duties include but are not limited to

Opening and closing the store in accordance to policy

Maintaining all store documentation

Recruiting, training, and coaching all staff members.

Validating all in bound/ out bound merchandise

Staff evaluations to include disciplinary actions or ensuring proper recognition.

Meeting and exceeding sales goals as set through corporate.

Maintaining proper Loss Prevention practices to ensure the security of all merchandise in

the stockroom and on the sales floor.

Maintain the highest levels of customer service to ensure new/repeat business.

Cultivating relationships with patrons and ensuring their needs are properly met.

Sears, Santa Rosa Mall, Mary Esther, Florida

August 2009 October 2009

Cashier

operated cash register

handled all customer inquiries, returns/exchanges, credit cards applications/ payments

Brookdale Senior Living (Westwood Retirement Home) Fort Walton Beach, Florida

April 2008 August 2009

Server

greeted and sat residents

catered to the residents needs, including beverage, food much like in a normal restaurant

setting.

ensured each resident had a pleasant dining experience

bussed and cleaned tables, resetting them for the next meal.

Ruby Tuesday Mary Esther, Florida

August 2007 December 2007

Hostess

greeting and seating guests

assisting servers with drink orders, cleaning tables, menu counts

ensuring that guests are sat in proper locations to provide the best possible dining

experince

Walmart Fort Walton Beach, Florida

September 2003 August 2007

Cashier/Sponsor

operate cash register

provide a pleasant and efficient experience for all guests

train all new associates to run the register and provide additional support as needed.

maintain effiency and speed in a fast paced environment

Education:

Northwest Florida State College: Associates Degree in progress, studying Social Work

and Pyschology

Crestview High School: Graduated 2003 with honors 4.0 GPA

Accomplishments:

Promoted from part time associate to assistant manager to store manager within a year of

working for Journeys.

Awarded Audit Excellence on three different occasions while employed with Journeys.

Promoted to sponsor as a cashier at Walmart and trusted with a higher level of

responsibilty.

Graduated high school with honors, 4.0 GPA, and awarded the Bright Futures

Scholarship.

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