Manager Sales

Michael Fulton

*** **** *** **** *****, CT ***** ? 475-***-**** ***************@*****.***

Objective: Seeking to gain employment in the IT field to utilize my

training and skills

Education: Computer & Networking Technology Program

Porter and Chester Institute- Stratford, CT

Certifications: Network + and A+ (701 & 702)

Graduation January 2014

Systems: Windows XP Pro, Windows Vista, Windows 7

Hardware Installing, Configuring, upgrading, diagnosing and

: troubleshooting system hardware and peripheral devices such as

motherboards, processors, memory, printers, and networking

equipment such as hubs, switches, wireless routers and access

points

Security Applying security concepts to PCs and networks, encryption,

: firewalls, secure Web communication, wireless networks, and

protection against malicious attacks and viruses

Experience

Porter and Chester Institute - Stratford, CT

Graduation- January 2014

Computer Network Technician Apprentice

Provide wide range of computer and network related repair services across

campus:

Laptop and hardware replacement/maintenance

Desktop hardware replacement experience

Assist with upkeep and maintenance of over 100 computers between two

buildings on campus

Support up to 430 users within campus utilizing 11 servers, wired and

wireless sub networks

Perform general user support and network administration, Virus detection

and removal

System formatting and data recovery

Kubtec- Milford, CT

Winter 2014

Technical Support Specialist

Software set up, installed detectors and sources, network interfaces

Provide technical support

Trouble shoot and repair product line

Wal-Mart- Norwalk, CT

May 2002- June 2012

Assistant Manager

Supervised employees during overnight shift to make sure trucks were

unloaded, all merchandise was on sales floor for the evening, and

merchandise was stocked in storage accordingly

Delegated assignments to staff members on sale floor to perform such duties

as stocked shelves, vacuumed, buffed and waxed floors, place overstocked

items in storage, and replenished sale floor products as needed

Supervisor on-duty upon store opening and performed such duties as

calculated sales transactions, greeted customers upon arrival, completed

inventory, and reported missing merchandise

Trained new employees and completed each staff member work schedule

Toyota of Westport- Westport, CT

March 1999- May 2002

Sales

Greeted customers upon arrival and educated customers of product line

Completed test drives with customers for satisfaction of car performance

Collaborated with the Finance Department to make financial adjustments for

customers

Kohls- Norwalk, CT

May 1997- May

1999

Area Manager

Trained new staff members and completed the staff work schedule

Assisted the Manager with daily activities such as sales transactions,

unloaded trucks, and lost prevention

United States Marine Corps- Camp Smith, Hawaii

May 1988- May 1992

Warehouse Manager and Marksmanship Instructor

Reported all equipment needed for each soldier

Ordered equipment for Officers throughout the base and removed damaged

equipment

Trained all branches of service on safety techniques such as weapon

qualifications and combat

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